Flooring reviews

Job Complete

Another one bites the dust

1. The Sales team was great 2. The first appointment took too long, I had to call to get the second measurement scheduled. 3. The first work appointment no one showed up or called to cancel. 4. The second work appointment I got no confirmation call, I had to call to remind them to come. 5. The materials were installed in the wrong rooms and the recommendations of the sales people to not remove the linoleum that might be asbestos were ignored. (my son was at the house and no one called me

The completed project looks wonderful.

We need someone to come up and fix two problems. We left a phone message with the installer but he did not return our call.

This is the second time I have used Sears for a major improvement job and this is the second time the outcome has been more than satisfying​ !

It was an easy experience from start to finish on purchasing my new laminated flooring. From customer service reps, sales rep, project coordinator to installers, they were all professionals and got the job done in a timely manner. I love my new laminate flooring and the new look it has brought to my home.

How about a copy of my contract that was promised but never given to me.

The team was very organized and worked very well together to get the job done. In addition, they were very polite and professional. The floors look great!