Working with Your Contractor

Selecting a contractor who will come to your home to make home improvements requires thought and evaluation to ensure that the contractor is reputable, does high-quality work while protecting your family’s safety and the value of your home.

At Sears Home Services, we want to help you be sure you’re making the right decision for you. To help you, we offer these tips for hiring a contractor for home improvement projects..

1. Know your installation contractor

Is your contractor licensed and bonded? Does your contractor have adequate insurance? What warranties do they provide for materials and labor? Does the contractor obtain the proper permits and follow all local, regional codes and regulations? How reliable is the contractor? What work have they done in your area?

2. Contractor stability

Part of selecting a contractor is finding one you can count on, not only to do the work, but to guarantee the work for the long term. You live with the results of home improvement projects for years to come. You want to be sure that the contractor has the history and the future to be thereif needed.

3. Contractor process and procedures

One of the best ways to ensure your job is done correctly is to understand what the process is that the contractor uses to do the work. This step includes the initial sales presentation about the company, products and pricing to the specifics of your job including measuring, designing and completing the work. If the contractor has well-designed and thorough processes that are well documented, you are much more likely to be satisfied with the final result.

4. Home safety and security

Because work is being done on and in your home, it’s important to understand who will be coming into your environment and what the company does to project you and your property.

5. Warranty

One of the most important elements of any home improvement project is the service you receive after the installation is complete. Does your contractor offer a standard warranty? What does that include: product, labor, parts? For what length of time does the warranty cover? Is there an extended warranty? What does that include? For how long? What does it cost? How are service calls requested? Is there a cost? Will the company be around for the next 10 years if you need them?

6. Inspections

It’s important to have an inspection done for home improvement projects like roofing, HVAC, and windows. Be sure you discuss what this assessment consists of and how your contractor will ensure that your new improvement project is completed to your satisfaction. Some contractors may even provide independent inspections and certifications for your complete peace of mind.

7. Scope of work

Be sure you fully understand what the contractor will and won’t do as part of your home improvement project. You should know when you start a job what you will need to do and what you can expect your contractor to handle. Also, how much time and investment will be needed from you.

8. Product sources and availability

There are many decisions in selecting a contractor, one of which is the products that will be used and where they come from. Peace of mind here ensures your projects are completed on time and with the kind of materials that you want.

The Sears Standard: Quality Workmanship

Have you ever hired a company that looked good on paper but when it came to job performance, the workmanship was less than stellar? We know how frustrating that can be which is why, you’ll never have that problem when you hire Sears Home Services.

Master Certified Technicians and Contractors: Our teams go through rigorous testing and training. They follow the Sears Standard Operating Procedure for all product installations and often exceed standard installation expectations.

• Skilled labor: Sears Home Services only hires the best workers in the business. Our teams specialize in installation and repair. They are acutely focused and do not work across multiple products.

• Detailed vetting process: All our installers go through a rigorous vetting process that includes routine background checks. They are also trained on Sears Standard Operating Procedures.

• Licensed and insured: Anyone who steps on your property is licensed and insured to protect against an unlikely event of property damage or bodily injury.

No matter who you ultimately decide to do your home improvement project, here at Sears Home Services, we want you to have the trust and confidence that provides you complete peace of mind—now and in the future. Sears delivers that confidence, as well as strong value and quality in all our work. And, you can be sure we will be there when you need us. Trust Sears to help you realize your home improvement dreams!