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Table of Contents

1. Unplug the machine, shut off the water supply, and call for service

2. Check to see if the standpipe is more than 39 inches from the floor

3. Determine if the drain hose is positioned too far down in the drainpipe

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How To Fix Your Washer When It Won’t Stop Filling With Water

Updated Mar. 08, 2024Terry Mehilos2 min read
How To Fix Your Washer When It Won’t Stop Filling With Water

Dealing with a washing machine that won't stop filling with water can be a frustrating experience. However, there are simple steps you can take to troubleshoot and potentially fix the issue. From checking the drain hose to ensuring proper positioning, follow these tips to address the problem before seeking professional help.

KEY TAKEAWAYS

  • If your top-load washer is leaking water from underneath, unplug it, shut off the water supply, and seek professional service.
  • Ensure the standpipe is at least 39 inches from the floor to prevent water from continuously running into the tub.
  • Avoid siphoning by properly positioning the drain hose in the drainpipe and using a drain hose hook to secure it, or call in professionals if problems persist.

No one wants a flooding appliance in their home — and thankfully, there are a few super simple things you can check when you’re having this issue with your washer.

Follow These Tips if Your Washer Won’t Stop Filling With Water

1. Unplug the machine, shut off the water supply, and call for service

There are a couple of reasons your top-load washer might be filling with water. In one instance, water flows out from underneath the washing machine. In this case, you should unplug the machine, shut off the water supply, and call for service.

2. Check to see if the standpipe is more than 39 inches from the floor

If water isn’t spilling onto the floor, but it keeps running inside the tub, check the drain. The standpipe must be a minimum height of 39 inches (or 99 centimeters) from the floor.

3. Determine if the drain hose is positioned too far down in the drainpipe

When the drain hose has been positioned too far down in the drainpipe, a siphoning condition occurs. Water is running down the drain at the same time that it’s filling the washer. To alleviate this, reinstall the drain hose using the drain hose hook. And be sure to use the tie-down to prevent the hose from backing out of the drain. You can also get this siphoning effect when the drain hose has been duct-taped to the drainpipe without an air gap. It’s best to avoid this entirely.

Remember to consult your owner’s manual first for information on how to properly care for your specific appliance. In many cases, these easy tips will solve the problem.

Still having issues? It’s time to call in the professionals.

Schedule your washer repair now!

With years of experience, our technicians possess the skills to repair your washer, regardless of the issue.

Call (213) 596-2538 or schedule online now.

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