Your first day on the job as a Sears Technician will consist of orientation and paperwork, but you’ll quickly move on to a unique combination of classroom and hands-on training that will provide you with world-class technical skills.
Sears Technicians begin training by learning safety guidelines and safe-working procedures. Techs must pass online testing about safety before moving on to study basic repair topics. Appliance technician work can be dangerous if safety rules and guidelines aren’t religiously followed. Techs lean how to safely use tools and testing equipment to avoid injuries and prevent property damage. Everyone at Sears is continuously focused on safety.
Soon after passing the basic safety courses, Sears Technicians are thoroughly trained in basic electrical theory classes. Next, techs learn how to use standard methods for tracing electrical circuits in appliances by using wiring schematics. Techs then get hands-on training in electrical diagnostic techniques such as tagging electrical circuits using a multimeter to determine the causes of failures inside appliances. The circuit tagging technique is a nearly universal method of failure diagnosis used by Sears Technicians to fix most appliance problems.
Intermediate Appliance Technician Training
After basic appliance repair training, Sears Technicians begin training in specialized fields such as refrigeration or laundry. While techs in urban areas often run service calls on only one category of appliances, rural techs frequently get training in all appliance categories so they can service all types of products.
Sears Home Services provides appliance training for many different brands of products such as Kenmore, Whirlpool, Frigidaire, GE, Samsun and LG appliances. Major appliance manufacturers help provide training curriculums to get and keep Sears Technician up to speed on a wide variety of models.
Here’s a short video sample of repair training that Sears Technicians receive:
As a Sears Technician, you’ll learn to service all of the latest models of refrigerators, ranges, dishwashers, washers, dryers and more.
Along with specific appliance repair training, technicians learn how to use smart phones and laptop computers to manage and document service calls. Sears Home Services maintains an extensive database of appliance information and repair history to help service technicians quickly and easily repair appliances.
Sears Technicians also receive sales training to help them offer customers products that will keep appliances in top shape and make their life easier. Successfully selling add-on products can enhance Sear s Service Technicians’ income and lead them to success at Sears Home Services. While customer satisfaction is always Job #1 at Sears, we also believe in enriching our service technicians.
Once a new Sears Technician has learned everything possible in the classroom and with hands-on practice, it’s time to put those skills to use. Tech’s ride along with experienced technicians to learn the ropes of appliance repair in customers’ homes. You’ll learn to manage and maintain your truck stock of appliance parts and see how an experienced technician discusses the advantages of additional products and services with customers.
Once you’re ready, you’ll take on your own route and begin running service calls.
Ongoing Support and Training
Training and development don’t end once you’re running your own service calls. You’ll be surrounded by experienced technicians and you’ll have a mentor that you can rely on for help. Your local team of technicians will have training and development meetings to help you constantly improve in your role as a Sears Technician.
You’ll receive training from manufacturers on new products when they’re released so that you’ll always have the best repair skills in the industry.
With Sears Home Services, you’ll have opportunities for advancement as you excel in your role as an appliance technician.
Becoming a Sears Technician is a rewarding endeavor. You’ll work for the largest appliance repair provider in the country. Sears Home Services is committed to helping our technicians thrive and succeed in a challenging business. Apply now to begin a rewarding career that will transform your life.