Sears Techs Articles & Tips

Get a behind-the-scenes look at the Sears Technical School to see how this one-of-a-kind learning experience helps deliver the best repair experience for customers. From the first online test to the in-truck ride-alongs and mentoring program, the... Read more .

In an article at the PSFK, learn more about how Sears is hoping to streamline its appliance repair services with the launch of a new live video tool that will help technicians solve problems faster. GoToAssist Seeit helps save time by shortening... Read more .

In an article at the Search Mobile Computing, Tim Adkisson, director of the product engineering group at Sears Home Services, explains how Sears Home Services used GoToAssist Seeit to reduce repair times. “It’s not just about reducing paper,”... Read more .

GoToAssist SeeIt enables master technicians to remotely see and diagnose problems to get appliances running again as quickly as possible. When Sears Home Services technician Antonio Corzo was in a customer’s home in Bound Brook, N.J., last month... Read more .

Learn about the benefits of home improvements and what to expect with your next home remodeling project with a free in-home consultation from Sears Home Services. Thinking of remodeling your kitchen, modernizing your bathroom, repairing that old... Read more .

Here are some astounding stories of technicians who went above and beyond the call of duty. It’s a bird! It’s a plane! It’s…the Sears Appliance Experts? Our technicians visit hundreds of homes each year. Most of the time it’s just to complete an... Read more .

Selecting a contractor who will come to your home to make home improvements requires thought and evaluation to ensure that the contractor is reputable, does high-quality work while protecting your family’s safety and the value of your home. At... Read more .

Save time — and money — with these simple tips to maximize the benefits of your repair service appointment. Life is busy. From carpooling kids to after-school activities to managing a full-time workload or household, it can be hard to find time... Read more .

Looking for that perfect repairman? Let Sears Home Services help walk you through the process of finding the technician you’ve been looking for. We’ve all been there, waiting hours for a repairman who arrives late or doesn’t show up at all. And... Read more .

When something goes wrong with your Whirlpool appliance, it’s time to call in the pros — the Sears Appliance Experts Most people know they can turn to Sears to handle repairs for our Kenmore® line of appliances. But Sears is also the number-one... Read more .