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  1. Repair
  2. LG
  3. Dryer not turning on

LG dryer not turning on

Common reasons your LG dryer is not turning on

The most common reasons your LG dryer is not turning on are a defective electronic control board, defective power supply board or an open heating element.

  • 63%

    63% of the time it's the
    Electronic Control Board

  • 20%

    20% of the time it's the
    Power Supply Board

  • 8%

    8% of the time it's the
    Heating Element

  • 9%

    9% of the time it's the
    Something else

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    Most common repairs needed to fix a LG dryer

    Electronic Control Board Replacement

    When your dryer is not turning on, a defective electronic control board could be preventing the control panel from powering up. Wires connect the user interface control board in the control panel to the electronic control board inside the dryer. When a defective electronic control board fails to send power and proper signals to the user interface control and control panel, the dryer won’t turn on. When your dryer is completely dead, have a Sears Home Services Technician visit your home and fix the problem.


    Power Supply Board Replacement

    If the dryer is not turning on, a defective power supply board may need replacing. The power supply board distributes electrical current from the dryer power cord to the electronic control board and other components in the dryer. When the power supply board doesn’t send power to the electronic control board or the control panel, the dryer won’t power up. When your dryer is completely dead, have a Sears Home Services Technician visit your home and check the dryer. The technician will replace the power supply board if it’s defective.

    Heating Element Replacement

    An open heating element could be causing the problem when your dryer is not turning on. An open (or broken) heating element can short against metal inside the dryer cabinet and cause the house circuit breaker for the dryer to trip. If you reset the tripped breaker and it trips right away when you try to turn the dryer on, then you should have a Sears Home Services Technician check the dryer. The technician will replace the heating element if it’s open.

    What to expect when you experience an LG dryer not turning on issue

    How is the not turning on problem fixed?

    Correcting most not turning on problems usually involves replacing the electronic control board, power supply board or heating element. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dryer that is not turning on

    When the dryer is not turning on it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dryer failures.

    What to look out for with a dryer not turning on diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dryer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    Troubleshooting an LG Dryer that Won’t Turn On But Has Power

    When you know that your LG dryer has power but it won’t turn on, try resetting the electronic control board using this process:

    1. Unplug the dryer to completely disconnect electrical power.
    2. Press and hold the Start/Pause button for 5 seconds.
    3. Plug the dryer power cord back in to restore electrical power.

    The control panel may light up and work after restoring power to the dryer.

    If resetting the control board doesn’t help, schedule dryer repair service to have Sears Home Services technician fix the problem. The electronic control, control panel or internal wiring could be causing the issue with the dryer not turning on. Our service technician will get your LG dryer working again in no time.

    What to do When Your LG Dryer Will Not Turn On

    Follow these troubleshooting tips when your LG dryer will not turn on.

    • Check the power cord. Plug the power cord fully into the outlet if it’s fully or partially unplugged.
    • Reset the house circuit breaker for the dryer if it’s tripped.
    • If you have a gas dryer, plug a small lamp or night light into the dryer outlet to see whether it has power. If the electrical outlet is dead, have an electrician fix it.
    • Reset the electronic control board in the dryer by following these steps:
    1. Unplug the dryer power cord to completely disconnect electrical power.
    2. Press and hold the Start/Pause button for 5 seconds.
    3. Plug the power cord back in to restore power.

    The control panel may light up and work properly after resetting the control board. If not, you’ll likely need to schedule dryer repair service. The control panel or electronic control board could be defective. A wiring failure inside the dryer could also prevent the appliance from powering up. Our Sears Home Services technician can get your LG dryer going again in no time.

    How to Fix an LG ThinQ Dryer Not Turning On

    When your LG ThinQ dryer is not turning on, follow these basic troubleshooting steps to fix the problem.

    • Check the power cord. Make sure the power cord is securely plugged into the electrical outlet. If you have an electric LG ThinQ dryer, unplug the power cord from the electrical outlet and check the power cord wiring on the terminal block at the back of the dryer. Reconnect any loose or disconnected wires using the installation instructions to guide you in connecting power cord wires correctly.
    • Reset the house circuit breaker. Resetting the house circuit breaker for the clothes dryer may restore electrical power to the appliance so it will power up.
    • Check the electrical outlet for a gas LG ThinQ dryer. Plug a night light or small lamp into the dryer electrical outlet to see if it has power. If the electrical outlet is dead, have an electrician fix the outlet.
    • Reset the electronic control board. Follow these steps to reset the circuit board in the dryer.
    1. Unplug the dryer to completely disconnect electrical power.
    2. Press and hold the Start/Pause button for 5 seconds.
    3. Plug the dryer power cord back in to restore power.

    The dryer control panel may light up after the electronic control board reboots. You may then be able to use the dryer again.

    If these basic troubleshooting steps don’t help you resolve the problem with your LG ThinQ dryer not turning on, schedule dryer repair service. A bad electronic control board, defective control panel or wiring failure may be keeping the dryer from turning on. Our Sears Home Services technician will diagnose the problem and get your LG ThinQ dryer running again so you can get back to doing laundry.

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    Daniel provided excellent service and was very quick to perform the repair. I have nothing good to say about the warranty program and the LACK of customer service and the inability to contact a human being to talk.


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    Excellent technician Very thorough and detail oriented Would be happy to have him work on appliances again He managed to find our ranch headquarters in the middle of the desert


    Rose W, Las Cruces, NM

    Dryer service

    He was professional and polite. I didn't call back later that afternoon, although he replaced a thermostat the smart dry timer doesn't work as I was still having the same issue. The lady said she would email him and have him return. Never heard from anyone else.


    Terry F, Oklahoma City, OK

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