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The most common reasons for your Heil furnace not working are a cut-off switch turned off, tripped circuit breaker or gas supply problem.
32% of the time it's the Cut-Off Switch Turned Off
29% of the time it's the Tripped Circuit Breaker
22% of the time it's the Gas Supply Problem
17% of the time it's the Something else
We can help! Our certified technicians repair all models of Heil furnaces. We can fix yours no matter where you bought it.
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Every furnace has a power switch—usually mounted on the side of the furnace or on a nearby wall. It looks like a regular light switch. If it’s flipped to Off, the furnace won’t run. Make sure it’s in the On position. If the switch was accidentally turned off, restore power and see if the furnace starts.

Your Heil furnace runs on electricity, even if it burns gas for heat. A tripped circuit breaker will cut all power to the furnace.
Check your home’s electrical panel.
Find the breaker labeled “Furnace” or “HVAC.”
If it’s in the middle or Off position, reset it by turning it fully Off and then back On.
If the breaker trips again soon after, there could be an electrical problem in the furnace that needs professional repair.

A closed gas valve or interrupted gas supply will prevent your furnace from firing up.
Locate the gas shut-off valve near the furnace. The handle should be parallel to the gas pipe for the gas to flow.
If it’s turned perpendicular, open it.
If you suspect a wider gas supply issue—or smell gas—leave the area immediately and call your gas utility company before restarting the furnace.
If these steps don’t get your Heil furnace running, it’s time to schedule a service call. A Sears Home Services technician can quickly diagnose and repair the problem to restore your heat safely.
Schedule your Heil furnace repair online today or call us at 1-802-613-1926 to set up service.
Book online in less than a minute.
Apply your diagnostic fee to the costs of repair.
Save up to $150 on your repair if you enroll in a home warranty.

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