Samsung Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (14,728 reviews)
Honest tech
September 21, 2023
Overall rating

Adrian was very upfront and honest about potential cost and quality of our product. While we ultimately opted to NOT have him fix our oven, it was due to the high cost that Sears was charging for the labor not due to Adrian. It would cost us more than the replacement part in labor charges for a 15 minute job. At a labor fee of approximately $280, that would come out to over $1100/hour that Sears charges. No thanks.

Beth M, Grenada, MS

Great customer service from Sears Home Service
September 21, 2023
Overall rating

Very knowledgeable, explained what repairs he completed and even suggested preventive maintenance tips.

Angela R, Lithia Spgs, GA

Service
September 21, 2023
Overall rating

Great job

Elizabeth H, Lake Arrowhead, CA

Great
September 21, 2023
Overall rating

Pedro was very informative and had great customer service skills.

Courtney P, Bourbonnais, IL

Yes
September 21, 2023
Overall rating

Very good experience very knowledgeable about his work and very pleasant person.

Charles H, Chester, VA

Gas Oven Ignitor Repair
September 21, 2023
Overall rating

James did a great job replacing a bad ignitor in our gas oven.

Brian D, Apison, TN

Great Customer Service
September 21, 2023
Overall rating

Rodney kept me inform and was very professional ! 5 stars across the board! Rodney customer service was outstanding.

Terrell B, Charlotte, NC

Great Service
September 21, 2023
Overall rating

The technician was knowledgeable and helpful. He explained the situation to me and let me know why my refrigerator gave the error it gave.

Keith H, Fort Worth, TX

Best service
September 21, 2023
Overall rating

The tech gave us right information to solve the issue. He was the best tech we have experienced. Thank you very much.

Paul K, Fredericksbrg, VA

Very professional
September 21, 2023
Overall rating

My washer has been a sore subject for me....but he made me feel better and look forward to the future of this washer.

K H, Montgomery, AL

Average Rating: 4.7/5 (14728 reviews)

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