Samsung Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Honest tech
Adrian was very upfront and honest about potential cost and quality of our product. While we ultimately opted to NOT have him fix our oven, it was due to the high cost that Sears was charging for the labor not due to Adrian. It would cost us more than the replacement part in labor charges for a 15 minute job. At a labor fee of approximately $280, that would come out to over $1100/hour that Sears charges. No thanks.
Beth M, Grenada, MS
Great customer service from Sears Home Service
Very knowledgeable, explained what repairs he completed and even suggested preventive maintenance tips.
Angela R, Lithia Spgs, GA
Service
Great job
Elizabeth H, Lake Arrowhead, CA
Great
Pedro was very informative and had great customer service skills.
Courtney P, Bourbonnais, IL
Yes
Very good experience very knowledgeable about his work and very pleasant person.
Charles H, Chester, VA
Gas Oven Ignitor Repair
James did a great job replacing a bad ignitor in our gas oven.
Brian D, Apison, TN
Great Customer Service
Rodney kept me inform and was very professional ! 5 stars across the board! Rodney customer service was outstanding.
Terrell B, Charlotte, NC
Great Service
The technician was knowledgeable and helpful. He explained the situation to me and let me know why my refrigerator gave the error it gave.
Keith H, Fort Worth, TX
Best service
The tech gave us right information to solve the issue. He was the best tech we have experienced. Thank you very much.
Paul K, Fredericksbrg, VA
Very professional
My washer has been a sore subject for me....but he made me feel better and look forward to the future of this washer.
K H, Montgomery, AL