Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

200.2K


Average Rating

4.7/5

Jorge was awesome!
May 13, 2026
Overall rating

Jorge was a good listener and kind. I think he had the magic touch!

Elizabeth S,

Grayslake, IL
Lawn tractor repair
May 13, 2026
Overall rating

Brent is an EXCEPTIONAL technician — very knowledgeable and professional—always on time.

Donna H,

Manchester, NH
Good service
May 13, 2026
Overall rating

The scheduling department needs some help though. Not appreciating getting a 7-11 time of arrival only to have service techs show up at 11. Not their fault, but whoever scheduled knows the jobs and should know where they are, so why have customers ready by 7:00am when the guys may arrive on their 3rd or 4th or 5th stop? Plus, they were given the wrong street address which I corrected through chat, but they never got the correction. What's up with that?

Nancy D,

Wilmington, DE
Service feedback
May 13, 2026
Overall rating

Very knowledgeable , Was able to quickly diagnose the issue.

Satyajit P,

San Ramon, CA
Great work
May 13, 2026
Overall rating

Much appreciated the quality of workmanship of the tech!! Prompt and effective service!

Hector N,

Tempe, AZ
Excellent
May 13, 2026
Overall rating

Tech was extremely knowledgeable and experienced. He was able to detect the issue right away.

Isha B,

Lisle, IL
Ice machine
May 13, 2026
Overall rating

What a great guy very polite nice talking to the customer and let them know what they doing. I appreciate that. I appreciate the business. You got a great tech person.

Samuel T,

Fort Mitchell, AL
technician washer
May 13, 2026
Overall rating

Excellent Technician, I hope he never retires!! He is the best, very respectful in my home, there should be more like him.

Francine A,

Staten Island, NY
What does this mean?
May 13, 2026
Overall rating

Shane was focused and professional. He answered all my questions and gave me a detailed explanation of the workings of the parts. I hope I never need another repair, but if I do, I would trust him to handle it.

Nancy N,

Susquehanna, PA
Refrigerator repairman
May 13, 2026
Overall rating

This gentleman was professional and courteous and explained everything to my satisfaction.

James S,

Mico, TX