Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service tech was good
Your new maintenance policies are terrible and make your service almost useless I'm paying a premium price for a master service agreement and now the service provider gives new no value whatsoever Not happy at all
Craig B, Lexington, NC
Refrigerator
Good attitude , quick work, arrived on time and went right to work.
Lisa H, Richmond Hill, GA
Refrigerator technician
Pleasant - but not very informative about the part that was not received that he had ordered - not sure if it was needed or not - he did not reschedule another appointment
Arletha M, Fayetteville, NC
Great service
He fixed everything as explained, however will not renew svc plan due to misrepresentation of the plan.
Lenne W, Lusby, MD
He did great at fixing the problem
He did something or didn't do something to make the water in the door no longer work,so now I have to got to the whole deal again to get someone to come out and fix that.:(
Gayle B, Cedar Hill, TN
Took too long. No communication.
Ralph was great & explained repair. Disliked that it took over a month & I received no follow up information. Communication is key with customers.
Linda G, Midland, TX
Shane
I was not happy with the unprofessional judgement Mr Shane gave me. I own appliances that are used not new and for that reason I pay protection every month to a company named select home warranty. The service he provided was to judge not to diagnose the issue.
Blanca O, Russellville, AR
Experienced frig technician
Ranford was easy to work with and understand when he explained the problem to me.
William J, Bowie, MD
Not sure what should go here
Very friendly. Only issue, he did not pick up after himself. Left towels on floor.
Mary S, Canby, MN
Refrigerator repair
Very professional and courteous. Explain service and repairs Would recommend for future services
Glenn A, Henderson, NC
