Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (156,858 reviews)
Aaron
September 26, 2023
Overall rating

He is the best tech person I have had the pleasure of meeting in my 68 years of living. The nicest and most professional came in got the job done no mess. Then he was on his way!

Sheri Roberts, Bennington, IN

LG Washer
September 26, 2023
Overall rating

The technician was unable to duplicate the problem of water leaking on the floor from underneath the machine. He checked all the likely valves and hoses and ran several different cycles. Water entered the drum and drained properly in each cycle he tried.

Michael F, Montgomery, AL

Wash machine
September 26, 2023
Overall rating

Wash machine is still not working because the parts never got to me so there's another week that's about four weeks of no laundry being done here right now I'm not very happy not at all

Peggy R, Jacksonville, FL

service
September 26, 2023
Overall rating

your tech was great. what sucks about the whole set up is communication. the emails and texts were fine, but what Sears home services needs to understand is people have to work and CAN NOT stay at home all day waiting for the tech to show up. there needs to be a better way to let the homeowner know by a phone call not some email to track where the tech is process. this needs to be fixed.

Steve M, Columbia, TN

Dryer Fix
September 26, 2023
Overall rating

Very good dryer fix and washer clean and maintenance. Good Service

John I, Franklin Park, IL

Clothes Washer Leak
September 26, 2023
Overall rating

The Technician was very timely, professional and efficient during the service call.

Venita T, Bowie, MD

Prompt and courteous
September 26, 2023
Overall rating

Joseph is very thorough. in his diagnosis and really tried to fix my refrigerator. Unfortunately, it would cost more to fix it than to replace it. The only thing I don't like is the timeframe of getting a new one. I was told by another representative that it could take 3-5 day's for the replacement to be approved. I feel that is too long not to have a refrigerator. My kids are coming home for the weekend and I probably won't have a refrigerator.

Kendal D, Heathsville, VA

Refrigerator
September 25, 2023
Overall rating

The person that came today, knew more than the first 3 who came out. They should have sent him in the first place. Four different techs have come out, so far my refrigerator is still not working. All the food in my freezer thawed out and spoiled. No one is taking responsibility.

Rachelle, Turlock, CA

Microwave
September 25, 2023
Overall rating

Never had his own ladder. Ask for my ladder every time.

Francis P, Dade City, FL

Repair of digital component on stove.
September 25, 2023
Overall rating

John left a message early on the day to narrow down the time of repair which was very helpful then notified me when he was on his way. He was able to complete the work in a timely manner and was very courteous.

Eileen S, Cornville, AZ

Average Rating: 4.8/5 (156858 reviews)

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