Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Frustrated
Waited over a month to get my washer repaired. I feel it could have been done in a more timely fashion.
James M, Temperancevle, VA
Rate Service - Albert M
Very good experience. He was unquestionably professional. His manner showed that he was knowledgeable and I was able to trust that he knew what he was doing.
Marlyne P, Passaic, NJ
Great service
Matthew was timely, respectful, friendly and successfully repaired the product.
Gladys M, Binger, OK
Review
Tech called before to give a heads up He did everything I was told he would do Ice maker is now working again
David P, Erie, PA
Quality work done
Technician was courteous and professional. His work was professional and completed in a quality manner.
Michael H, Milton, VT
Service Rep. on refrigerator call.
Service Rep was here early and looked the issue over. Fixed the issue but could not duplicate yhe problem. So will have to see how it goes. Hopefully the problem is fixed.
George L, Mansfield, OH
Home Owner
He was very polite and listened to what I was telling him. I appreciate that he listened.
Jennifer W, Kensington, MD
Review for Errol
Errol deserves 10 stars for his performance and professional services. Thus far he has repaired my dishwasher, my washing machine and my dryer. He is always pleasant and knowledgeable Sincerely Diane G
Diane G, Brandon, FL
Good service but late
How can you be 30 minutes late to an appointment with an 8 hour window. This isn't Clint's fault
Rick C, Hinsdale, IL
Service overall
The technician was fine. Your system of scheduling and making people take days off of work is totally unacceptable. It took 3 attempts to have him show up. Twice he never showed at all let alone in that RIDICULOUS 8-5 window. You show ZERO respect nor any Considerationl for people's time. The most frustrating aspect is that there is no person to speak to nor vent frustration. You hide your lack of concern through automated scheduling and non human interaction. Your system flat out sucks but unfortunately that's the state of the American work force and customer service in Joe Biden's America. On a scale of one to ten, your service rates below zero.
Nick G, Lewisberry, PA
