Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
The absolute best
Extremely knowledgeable, professional, and he explained thoroughly and fixed the problem with our dishwasher after 3 service people prior to Shaun had no clue what was going on. We were ready to to throw it out snd buy a new one until we met Shaun. Thank you so much Shaun.
Linda M, Fontana, WI
Washer service
Mcleod arrived within the designated time. He was friendly and professional. The He front load washer we determined was ~20 years old and had stopped mid-cycle with water still in it and the door would not release. We'd tried everything from online and the manual to release the door to get the clothes out to no avail. Mcleod determined there were two failed components that would need to be ordered and cost over $800 for parts and labor. He gave us the option to go ahead or to chose not to have the repairs done... we chose NOT to have the repairs done. Mcleod left the work area the same as it was when he arrived, leaving no messes for us. We feel his was honest and forthright and would recommend him to anyone needing repairs.
Wayne N, Ontario, NY
Ac system fix
Techs were professional and very helpful fixed problem the same day and fast
Jesse G, Murfreesboro, TN
Professional quality service AAA,
Very knowledgeable, friendly technician Highly recommended
Carl M, Mims, FL
Fast diagnosis, great customer care
Victor knew right away what the problem was, recommended options, and helped us decide the best course of action very quickly.
David S, Santa Ana, CA
Repairs
👍 good work. On time. Very professional. would recommend to anyone.
Anguiano C, Porterville, CA
Very informative
He was awesome and provided great information about my appliance and repairs.
David B, Reno, NV
Excellent Ambassador of Your Company!
Brian was thorough, respectful, explained everything well, and demonstrated pride in his work. I could sense not only his enjoyment of his work, but that he appreciated his customers and the company he works for, and this is both a rarity and also refreshing. I not only learned more about my appliance but also about your company, and why I say he is an excellent ambassador of your company, and if I had any future appliance issues I would remember Sears without question, and ask for him by name. Brian, nicely done! Sears, great hire!
Joseph F, Redding, CA
👍
Stephen did a great job and explained what was wrong. Highly recommended
John H, Reading, PA
Washing machine delivery
Stephen did a great job delivering and installing the washing machine. I think he could've gone over and what each cycle does. And how to change the default temperature from warm to other temperatures.
Particia, Springfield, MA
