Refrigerator Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Refrigerator repair
We were very happy to see a Sears Technician coming out to fix our fridge..we had misdiagnosis from another company. Lew was quick to access the problem. Order parts and came back to install. He was friendly, and worked hard. We would recommend him to anyone. Actually when he came out the 1st time we asked his schedule. We were confident he would be able to do the job right. More companies should have an employee like Lew
Jennifer P, Meridian, ID
On time, knowledgeable
Brandon was clean, courteous, punctual and knowledgeable. Diagnosed problem quickly and fixed.
Holly&trevo H, Laveen, AZ
Faith Restored
Our refrigerator died on 9/26/2024. After 79 days of anxiety from NO refrigerator and unexplained delays by our SEARS Extended Warranty, Kenneth finally shows up to repair the refrigerator. He clearly knew what to do and had confirmed the necessary parts were available. While he had no information regarding the unexcusable delay by Sears to make the needed parts available he was the only five (5) STAR performer associated with our SEARS Extended Warranty Plan. He restored our faith in compassion and human kindness. If you have a SEARS Plan and in need of help we hope you don't have to experience our 79 day nightmare. If you do, we hope there is a KENNETH showing up to give you FAITH in your SEARS Plan.
Cecil, St Petersburg, FL
Excellent professionalism Knowledgeable
Shane was the best knows his job and cares. Was a pleasure working with Shane.
Ed R, Centerville, MA
Professional
Andrew proved to be knowledgeable, prompt, courteous, and totally communicative during his morning schedule.
Angela O, Kissimmee, FL
Fridge Repair
William was great to work with. Was patient with my questions and explained what he was doing.
Rod W, Bismarck, ND
5 stars rating
Great job Friendly tech Very professional
Deborah P, Phoenix, AZ
5
He was informative and good customer service A+
Claudette D, Las Vegas, NV
Wonderful
Any was on-time, kind, and very detailed when telling us what our ice maker issue was. He fixed it very quickly and cleaned up before he left. Great experience.
Andrea P, Flower Mound, TX
Thank you
Thank you for looking over my fridge. He was punctual and efficient.
Arlene W, Glenview, IL