Microwave Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Microwave repair
Technician was very knowledgeable, and was very pleasant. The repair was done in very reasonable time.
Marvin Winfrey, Humble, TX 77338
Owner
Quick, friendly and did it right. Then double checked his work. Great job Raymond. Thank You
Anthony Y, Sebastian, FL
Microwave
Thank you. He was kind, professional and explained the service. Explained the outcomes with the Warranty company also to set my expectations.
Nicholle D, Columbia, SC
Service on my 7 appliances
Michael was very proficient in the service he gave to my appliances and he explained what he was doing and asked if I had any questions. He called to let me know what time he would be at my home and was on time. I hope Michael is the technician that comes to my home for the annual check ups on my appliances next year.
Martha J, Payson, AZ
Service tech Michael C. 5 stars ⭐️⭐️⭐️⭐️⭐️
Mike was very professional and was able address the problems with both appliances.
Lee B, Bessemer, AL
Service
Mustafa was very professional and went over and above to complete the job. Excellent work.
Michael & Donna B, Burke, VA
Great service
Great service and Matthew could explain the problem very good. Unfortunately is the problem inherent to the appliance design and we have to live with it.
Clemens D, Newburgh, IN
Microwave whisperer
Karl was great, fixed the issue quickly and professionally
Samuel G, Edison, NJ
Sears technician
Very friendly, knowledgeable, and quick. Talked about what the problem was and explained everything he was doing
Lannie L, Sulphur Rock, AR
Mitchell H.
Mitchell H. is very good. He was polite and knowledgeable and informative. The part that drove me crazy was the 5 to 6 emails and texts per day reminding me of my appointment, asking me if I wanted to reschedule, etc. You need to give it a rest. One reminder is enough. All day long I receive something from you. The worst part of it all is that I was responsible for tracking the parts (at first I didn't know that was my responsibility). You made an appointment, but only half of the parts had come and I stayed home from work not know if maybe the parts would come in later and you were tracking them and would show up when they showed up. I wasted a whole day, and to top it off, I was not given the opportunity to actually speak on the telephone to ask questions. I was only given the option to do a chat thing which is a terrible way to communicate. You need to be available to telephone. I hope your service man Mitchell goes to another company that is more user friendly.
Lana H, Terre Haute, IN
