Microwave Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (2,969 reviews)
Unable to complete service
May 30, 2025
Overall rating

Kevin was sent to service a microwave. The problem is with a Natural gas stand alone kitchen stove. The oven can not be regulated or turned off and on. This was communicated prior to the service call.

Debrah V, Checotah, OK

Microwave
May 30, 2025
Overall rating

Excellent

Rhonda B, Dexter, MO

Microwave repair
May 29, 2025
Overall rating

Alvin was friendly and knowledgeable. Showed me what was wrong and answered my questions. I asked him some unrelated questions about another appliance and he help with those.

Linda N, Lafayette, CA

Excellent service
May 28, 2025
Overall rating

Thank you for helping, good service They were helpful the only thing we don't like is the window we have to wait between 8-5 you loose all day

Julieta S, San Antonio, TX

Dwight S. -- 400 Fairway Vw
May 28, 2025
Overall rating

Dwight was professional. courteous, accommodating, and knowledgeable. He delivered the bad news that the microwave could not be repaired because a part needed was no longer available, and was forthright about it which was appreciated. He spent time trying to locate the missing part before concluding it was not longer available. He moved the broken microwave to my garage which was also appreciated. I was disappointed but do not fault Dwight. The first repairman who came on 4.29.25 should have told me that it could not be repaired. But in fairness to the original repairman, he did tell me he was not sure he could get one of the parts. When the parts box arrived at my home, I had no way of knowing that it did not include all of the needed parts.

Barbara C, Chagrin Falls, OH

Technician was great
May 27, 2025
Overall rating

Prompt, thorough and professional. No complaints at all with Thomas W. All good!!

Matt C, Novi, MI

Excellent service provider
May 23, 2025
Overall rating

He was an excellent service provider

Cynthia M, Bryan, TX

Microwave Repair
May 23, 2025
Overall rating

Scott was very professional and respectful. He explained everything perfectly and fixed the problem.

Steve S, Britt, IA

Microwave
May 22, 2025
Overall rating

He was professional and polite both times he came to my house. .

Tina S, Riley, KS

Microwave repair
May 22, 2025
Overall rating

Jonathan was very polite and efficient in fixing our microwave.

Amanda D, Marion, TX

Average Rating: 4.8/5 (2969 reviews)