Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.2K
Average Rating
4.8/5
One star
Did not do anything refrigerator still doing the same thing
Donald S,
Little Mtn, SCVery helpful and nice
Was very helpful and explained what he was repairing/replacing. Overall very nice with good manners and got the job done great
Antonio W,
El Paso, TXThank you
Thank you for good service
CH,
Gainesville, VATechnician
Very knowledgeable and helpful in explaining work that was done.
Annie J,
Far Rockaway, NYLaundry Fix
He was great and quick, very nice man. Arrived on time, exceptional service.
Miralem K,
Chicago, ILQuick and efficient
Patrick quickly diagnosed by the issue and had the part in this van to fix. Great service.
Ronald K,
San Francisco, CASorry about that.
Fred - Soon after you left after installing the replacement part, I put some clothes in the washer and the lock didn't work. I didn't know what was going on, so I called your number a couple times and then called the Sears number. Then, the washer started!!! I think I wasn't giving it time to work. I'm so very sorry for any problems that I have caused. You did a great job and I give you five stars. Again, it's my fault. I did not need to call you or Sears. Please forgive me. Thanks for your excellent work.
Judith B,
Pittsburgh, PAWasher glitch
Fred arrived within the window of time that was set. He quickly diagnosed the problem that did not require a costly repair. Fred was friendly and professional throughout. Happy I reached out to Sears Home Services. Thank you!
Michael M,
Carnegie, PACharlie is awesome!
Charles was very friendly and professional and took care of the dryer problem right away. He even answered our questions to help us in our decision to repair or but a new one. We know we are in good hands. Thank you.
Esther M,
Westland, MIExcelente customer service scale 5
Excelente, great knowledge of Sears product & respectful. I recommend José technician to others. ( 5 in scale ) Thank you
Jose G,
Camuy, PR