Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.8/5

One star
February 19, 2025
Overall rating

Did not do anything refrigerator still doing the same thing

Donald S,

Little Mtn, SC
Very helpful and nice
February 19, 2025
Overall rating

Was very helpful and explained what he was repairing/replacing. Overall very nice with good manners and got the job done great

Antonio W,

El Paso, TX
Thank you
February 19, 2025
Overall rating

Thank you for good service

CH,

Gainesville, VA
Technician
February 19, 2025
Overall rating

Very knowledgeable and helpful in explaining work that was done.

Annie J,

Far Rockaway, NY
Laundry Fix
February 19, 2025
Overall rating

He was great and quick, very nice man. Arrived on time, exceptional service.

Miralem K,

Chicago, IL
Quick and efficient
February 19, 2025
Overall rating

Patrick quickly diagnosed by the issue and had the part in this van to fix. Great service.

Ronald K,

San Francisco, CA
Sorry about that.
February 19, 2025
Overall rating

Fred - Soon after you left after installing the replacement part, I put some clothes in the washer and the lock didn't work. I didn't know what was going on, so I called your number a couple times and then called the Sears number. Then, the washer started!!! I think I wasn't giving it time to work. I'm so very sorry for any problems that I have caused. You did a great job and I give you five stars. Again, it's my fault. I did not need to call you or Sears. Please forgive me. Thanks for your excellent work.

Judith B,

Pittsburgh, PA
Washer glitch
February 19, 2025
Overall rating

Fred arrived within the window of time that was set. He quickly diagnosed the problem that did not require a costly repair. Fred was friendly and professional throughout. Happy I reached out to Sears Home Services. Thank you!

Michael M,

Carnegie, PA
Charlie is awesome!
February 19, 2025
Overall rating

Charles was very friendly and professional and took care of the dryer problem right away. He even answered our questions to help us in our decision to repair or but a new one. We know we are in good hands. Thank you.

Esther M,

Westland, MI
Excelente customer service scale 5
February 19, 2025
Overall rating

Excelente, great knowledge of Sears product & respectful. I recommend José technician to others. ( 5 in scale ) Thank you

Jose G,

Camuy, PR