Gas Furnace Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
3.8K
Average Rating
4.7/5
Quick and efficient
Fixed the problem in no time, was respectful and explained the problem.
Alexander P,
Fresno, CAGreat work
Great work. Very nice guy. Thank you for completing the work
Matthew R,
Gridley, CAFixed my furnace in 2 days
Sabas was very courteous and professional. He was able to figure out the problem, get the replacement part, and fix my furnace in 2 days.
Beverly O,
Converse, TXNice and knowledgeable
Knowledgeable, kept me updated since there was parts to be ordered. Great customer service!
Jorge H,
Granbury, TXCustomer
Excellent service by Sears today. The technician was polite and efficient.
Patricia F,
Kenly, NCPrompt
Very humble
Porscha P,
Charlotte, NCHomeowner
He was very polite and professional with everything he did! When I had a question he answered and vice versa . Showed me what we needed done and signed paperwork. Was in and out in under 30 minutes. He was awesome!
Melissa F,
Foley, ALBest in the business
Brett, my dedicated service agent, came punctually which is always a great sign. He was quick, professional, and able to see the problem right away. He was even able to give me some easy solutions to avoid the problem in the future.
Joseph H,
Spring Valley, NYTech and Sears as a whole are 2 different ratings
John was great and can't thank him enough for getting our heat back up and running. Our 2nd tech Mike was awesome as well! All techs were great, Sears as a whole is a completely different story though. When I had called to get status updates of the parts ordered, I was given different answers every time.. none of which were true btw. There was no confirmation of parts ordered, status or shipping details. The entire time, i had no clue if Sears was even able to find parts nor could anyone confirm anything. Even my home warranty company had no idea. The whole time, the parts were ordered from a local vendor and the tech had it in their possession. I'm thankful the heat is working now, but it was very frustrating that no one knew what was going on.
Bryan P,
Newark, DEGreat
On time, professional and clean job and friendly
Barbara S,
Saint Louis, MO