Frigidaire Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (7,147 reviews)
Range only work for 1 day.
March 08, 2024
Overall rating

Mr Gani came in stated the igniter was upside down set it right. It work whie he was there. The next day it never came on. Atempted couple of times. NOT HAPPY

Adrienne C, Chicago, IL

Quick but slow
March 01, 2024
Overall rating

It took about a month to get this repair done. We had to have a part ordered which is understandable, but then there was a cancellation that made us have to wait almost another 2 weeks.

Jeff G, Kaysville, UT

Still not fixed
February 21, 2024
Overall rating

He was nice and professional, but didn't say long enough to make sure the problem was fixed. I went from a large leaking problem to small to moderate leak.

Katherine C, Magnolia, OH

Did not show up as schedule
February 15, 2024
Overall rating

Brian did not go out of his way to accommodate me. He was extremely late on the first visit. Did not show up to 6:45 pm on first visit. The window was open from 7 am to 6 pm.

Dianne C, Brandywine, MD

Some what ok
February 09, 2024
Overall rating

When the service technician was here ,I told him the oven shut off when baking banana bread ,and would not start back up. We tried at different times to start the oven that night because that morning we had pizza dough to make pizza that night. He checked out the ignitor which at time he was here was working. The oven did light and was warming up. He shut it off and said he could not find anything wrong with it. I don't know if it is fixed or not we have not used but he never let it get up to 350 and hold the temperature. So we will see the next time we use it.

William Haragarther, Sodus, NY

Service call.
February 08, 2024
Overall rating

Brent was very efficient. He did a very good job. The only problem was that he did not show up until 2 and 1/2 hours after the email stating estimated time arrival was at 11:45. Your statements stated that if he was delayed we would be informed. That did not happen. We waited. So I have to give an overall rating of 3 stars. Sorry Brent.

Glenda W, N Huntingdon, PA

Repair to Refrigerator
February 07, 2024
Overall rating

The time it takes to get a product bk to operating can be improved. That includes diagnosis, ordering parts, etc. Certain items in my refrigerator had spoiled w/in a short period of time, which meant those items had to be replaced. The tech was evasive not sharing his findings, had to ask what, when & how in order to get information. Was not forthcoming.

Carolyn W, Shreveport, LA

frigidaire
January 28, 2024
Overall rating

there is still water accumulating at the inside bottome of the frig- despite the parts that were ordered to fix the problem. I will call choice warrancty on Monday

Rita E, Orange City, FL

Slow
November 07, 2023
Overall rating

Hello. Thanks s tech was very nice but it was apparent that he is still learning. This repair took much longer than it should've and would've taken even longer if I hadn't been there to assist. I'm sure that he will get faster with time so this is not a complaint, just an observation.

Rachel R, Seattle, WA

Be prepared to wait all day long as you will not get a appt
November 02, 2023
Overall rating

Repair man was professional but the process of getting my ice maker repaired was terrible. I had an appointment last week, between 8& 5, and Noone came, no texts, no emails, no explanation. Waited all day long for nothing. I had to call the next day to reschedule. Wasted an entire day waiting.

Susan, Wichita, KS

Average Rating: 4.7/5 (7147 reviews)
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