Frigidaire Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Stove Top burner switch replacement
Technician knowledgeable courteous professional THE FIVE STARS GO TO HIM TEXT cellphone and website system good One problem encountered with SEARS APPLIANCES SERVICE phone system was it was extremely difficult almost impossible to speak to a human being: FRUSTRATING EXASPERATING DO NOT USE MY SURVEY ANSWERS IN ANY WAY
Robert B, Weston, FL
Excellent service
Technician was beat, polite, clearly explained the problem and options to fix it. It would be nice if the appointment range could be narrowed down to 4 hrs instead of 8.
Andrew S, St Marys, GA
Review for Joanna
Joanna is very pleasant and knowledgeable. Actually I like better than other tech who have come for other repairs. She's a keeper
Geraldean W, Sparks, NV
Absolutely great!!
He was very personable and very knowledgeable!! He knew what he was doing and had my refrigerator back to working in no time! Also went through and checked everything else! I definitely recommend him!!
Angela P, Clearwater, KS
Sears repair #1
I want to say thank you for great communication, and having someone arrive in time and encourage questions and to answer questions unbelievable! Very Professional. When I have to reach out for service with our home warranty I will request sears!! Thank you.....
Christopher C, Las Vegas, NV
Rawle was wonderful, really knows his stuff
The tech who came out for my freezer service was Rawle F. and he knew within a minute what the problem was. He explained everything to me (I know nothing about the workings of a freezer) and was extremely professional.
Victoria S, Miramar, FL
Derek is great. Sears Home Services is awful.
My oven was broken for 72 days. Sears did nothing for the first 30 days except send parts when the problem hadn't been diagnosed. The texting service was useless and I was never able to speak to a real person when I tried to get in touch. I will never buy anything from Sears in the future. The protection plan I purchased is virtually pointless.
KP, Olney, IL
Prompt and friendly service.
Jaekwon quickly diagnosed my problem and gave me expert advice on how to fix it.
Patrick J, South Chesterfield, VA
Tech was a 5+
Technician,Chris, was definitely a 5+. He was totally professional, polite taking care of my dryer.
Elaine B, Paducah, KY
Great Service
The service was first class. Easy to schedule, good communication via texts, and a friendly knowledgeable tech fixed the problem. Definitely would use again.
Christopher C., Stuart, FL
