Electrolux Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
1.4K
Average Rating
4.7/5
Electrolux dryer repair
Jacob did a great job fixing our dryer belt issue.
Marc H,
Oakland Gardens, NYRepair of freezer
Was Very nice and competent fixing our freezer. On time
David F,
Newville, ALAngelo was great!
Very professional courteous. He answered all of my questions, was friendly, patient. I appreciated his cleanliness. Put everything back how it was and protected my surfaces. Thank you Angelo
Ann A,
Surprise, AZ10/10
Very professional and courteous. Had great communication and cleaned up all water and debris after my repair.
Shornice W,
Albany, GAGreat
Great service, very personable and friendly. Did a great job.
Michelle W,
Owensboro, KY10 Star Performance!
Rubin was professional, knowledgeable, and efficient. He was able to quickly assess and solve our dryer issue, taking us through to resolution. I highly recommend!
Shenlee S,
Mukwonago, WIGreat Service, Problematic Account Dashboard
This is only the second time that I have used this service. Both times the service in my home was exceptional. The Home Services website is inadequate. The appliances have the wrong dates of manufacture and there is no way for a customer to make corrections. Further, I've had difficulty getting account set up problems corrected. The first service was scheduled for a neighbor's address without my knowledge. I spent hours on the phone with customer service trying to have this corrected and reschedule the service. My address on the contract is now accurate, but there is still a disconnect in the system that allows the neighbor's address to link to my account. I only rate this as 5 stars because of the in home service. The online experience and account management is 3 stars at best.
Mark L,
Daniel Island, SCWillie was excellent
Willie arrived and had the issue fixed within 5 minutes. This process would have been easier if I was allowed to do troubleshooting over the phone. He merely had to unplug the dryer and plug it back in to reset the board.
Carolyn G,
Ledbetter, TXWonderful Job!
Ryan did an amazing job on our dishwasher. It was in a difficult spot to get to and was installed in a unique way. He was patient and spent quality time making sure everything worked and there were no leaks. Thank you Ryan!
Wendie W,
Maple Shade, NJGood Man
Alex was a pleasure to have in my home. Sears AI communications has to stop. Alex was great, but I may not hire Sears ever again because of the useless AI texting and email communications that I received while waiting an entire day for service. AI kept moving the arrival time back later and later, and then after 5:00pm, AI just cancelled on me. Then I had to reschedule for another day…. That day same thing 8:00-12:00 arrival kept moving later and later until Alex contacted me and arrived at 4:30. Terrible terrible AI.
Denise S,
Marietta, GA