Dryer repair reviews

When I made the appointment, I SPECIFICALLY stated what the issue was with the dryer (blocked vent) and what need d to be done (Unclog vent and blow/clear). When the technician came he agreed that there was blockage in the vent but said Sears doesn’t do that kind of repair. We ended up calling Coit to fix it. This was a waste of time.

Very good work

All tech did was removed lint something I always Do

Replacement parts were in the truck, which made the service repair appointment very quick!

Service tech was great, billing and resolving an over charge made the whole experience bad.

The repair was done quickly and efficiently.

Gave the phone operator(who was hard to communicate with) the model number of the dryer and that the belt was broken and the dryer had been making noise. First repairman had to order the belt. Since the dryer drum was out and because of the age of the unit, I asked if we should replace the drum rollers. He lubricated one of them and said they would be ok . He did order the front slides. Had to reschedule and you can't get the same repairman which is bad. The 1st reschedule had to be rescheduled because of the repairman's work overload. The second had to be rescheduled because the repairman was sick. The third try he finally got here at 6:00. He did discover the first repairman reinstalled the drum roller wrong and of course did not have a new one with him. He did a good job but I would have been happier if the drum rollers were replaced since labor would be minimal since the dryer drum was already out. The majority of the noise has gone away but there is still some slight periodic noise. We will see what happens? Very hard to understand some of the operators and one of them didn't even know what the lint screen is. They try hard but communication with some are bad.

He came ontime, kept the area clean, and gave us tips to keep the machines clean from dog hair.

You can't hear the dried now.

The technician was knowledgeable and fast. He had the machine apart, repaired and back together in record time. When I have a problem next time, I hope he is the one sent to do the repair.