Dryer Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
27.3K
Average Rating
4.8/5
Dryer Repair
Will was very professional, competent & timely in replacing the heating element.
Candace C,
Gaylord, MISurvey
Technician Ian k was very, very, very, professional in every way > showed me the piece of plastic that had broken off that cause the problem we were experiencing. Educated me concerning "Dryer Duct Cleaning " He noticed dryer top got hot and usually this is caused when Dryer Duct is in need of cleaning also notice of extra minutes needing to be added on after a typical cycle wherein clothing should have dried. I am now, an Educated Consumer. Keep Ian happy; he is a: "TOP TECHNICIAN FOR SEARS".
George C,
Stone Mountain, GADryer service
Paul did an excellent job. He had the part with the info I provide. Paul was courteous and knowledgeable.
Stanley W,
Humble, TXHorace was wonderful
But for two days we were told that he was on his way and the time of arrival kept being pushed back. We waited for two full business days for the service to take place.
Valerie T,
Chicago, ILAn experienced and personable technician
John performed a diagnostic on my dryer that was rattling. He was thorough and kept me informed on what he was finding. He performed a fix but was not satisfied and continued the diagnosis, ultimately finding the cause in the Blower Motor and fan mounting unit. When I declined the repair due to the cost being g above the cost of a new unit (understandable due to the age of the Dryer) , John provided recommendations on makes and models that would fit my needs and also gave me areas to watch and clean in the exhaust vent to keep the new dryer healthy. I will return to Sears for my repair needs thanks to John.
John G,
Aberdeen Proving Ground, MDGood job
Sears technician was professional and thorough. He came on the day expected.
Essie C,
Meridian, MSOutstanding Service!!
John went above and beyond the call of duty. He accurately diagnosed the problem with my dryer and took his time to order the part for me and set up a followup visit for installation of the part. At the follow-up visit, he discovered that the ordered part was not the correct part. He followed up with the parts department and found out that the part for my dryer no longer existed. He noted that he was not able to repair the dryer in the notes that led to a replacement claim being initiated and which is now being processed.
Mark S,
Baltimore, MDService visit June 25, 2026
A good experience all around. Good communication before and during the appointment. Useable information as to equipment condition and what parts would be needed to fully restore performance. All in about one hour. Reasonable charge for the visit and advice.
David K,
Castle Rock, COdryer repair
great - on time - didn't leave a mess - explained everything - made sure we had no questions - totally great
Gayle O,
Washington, NJExcellent
Dennis is great. Polite, friendly and professional. Overall a great experience.
Carlos D,
Rio Rico, AZ