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Service was good after late arrival--but no notice of delay for arrival. Dispatch should have us informed about delays.
Overall rating
see details
Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Service was good after late arrival--but no notice of delay for arrival.
Dispatch should have informed us about delays.
NEDERLAND, TX
July 17, 2019
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Shawn was friendly, thorough, and excellent.
Overall rating
see details
Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Thank you, Shawn!
Daniel55,
LOVELL, ME
July 16, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Called to set up an appointment, and less than a week they were here!!
ERNESTINA R,
CRESTWOOD, IL
July 16, 2019
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Keeping me going. Returned my dryer alive.
Overall rating
see details
Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
For some reason my dryer would not power up @ 1am in the morning.
There was no apparent reason but a simple re-plugging on the power brought life back. Happy. Happy. Joy. Joy.
KEVIN Z,
AIEA, HI
July 16, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Technician was efficient
Leslie Renee,
ARLINGTON, TX
July 16, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
I am pleased
DECATUR, GA
July 16, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Was very satisfied with the work of the technician
norm 123,
BUXTON, ME
July 15, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Service technician, Ben, did excellent work and explained what he was doing! He was very personable and a great representative for Sears! Thank you!
JUDYBB,
SPRINGFIELD, OR
July 15, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
cleaned dryer, seemed to be done too quickly
terimac,
SAN DIEGO, CA
July 15, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Technician was very helpful. I didn’t appreciate the system because my appointment was from 10 to 2 and nobody got there, I called and they told me that my appointment change to 2 to 4. They got there before 4, but I should had receive a call to advise me of the change.
MON P,
HUMBLE, TX
July 15, 2019