Dishwasher repair reviews

annual check up. Machine operating well

For the third year in a row for our routine maintenance to our dishwasher a service person who has minimal training and specializes in other appliances showed up and was unable to answer my questions about our machine. This years didn't even attempt to service our machine but scheduled a repairman to come with a replacement part to do the work. I will be canceling my service contract after this year.

I scheduled the repair needed to fix a dishwasher heating element...the original established appointment date went by without a repairman showing up as expected and when I brought this to the attention of the dispatcher I was informed that he forgot and would accomplish this on another day...not factoring in that I now needed to take 2 days off work to have this item repaired and was being billed the same rate...no Bueno!

I am very pleased with the repair.

I use them for my annual maintenance checkup.

Quick and easy

Our technician was great and very fast. He fixed our dishwasher quickly with no issues. The only problem I have with this service was the unfair price. $245 for a 20 minute repair. I won’t be using Sears anymore.

It seems that the problem was not solved, as the process of figuring out what was wrong, turned out to be incomplete because we didn't wait for the entire cycle of the machine to be completed. Had we, the machine would have leaked on the floor again, and perhaps then we could have determined then what the fault was and get it fixed. So we have ordered a return visit for next week, and hopefully we'll get to the essence of the problem, andget it fixed. Sorry to have to say all this, but that is what happened.

Answer all our questions regarding diswasher.

Repairman was great.