Craftsman Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Friendly and focused
Quick diagnosis and discussion of options
James E, Columbus, OH
Awesome Technician and Person
I could not have asked for anyone better than Benjamin! He is a wonderful person and he knows what he is doing. So impressed with him!!
Joe H, Athens, TX
Lawn repair
Great service
Stanley T, Lehigh Acres, FL
This appointment was a pleasant surprise
Stephen did an excellent job coming back earlier than expected he called ahead to see that the part was delivered a fit me in before his schedule time off
Michael A, Billerica, MA
Mark, I thank you so vey much. You Are Fantastic.
Mark was such a wonderful repair technician!!! He truly knew exactly what and how to do what the service call was for. He was very patient with my questions and explained everything in such a respectable manner. Sears can be very proud to have you as one of their representatives and technician!!! Thank you so vey much Mark. Hope I have the pleasure of having you on my forthcoming call for my riding mower!
Dianne, Merrillville, IN
Excellent Service as Always
I can always count on Sears Home Services and especially Marvin. No matter what it takes, Marvin is there not only to make the repairs but to offer tips on maintenance and operation of my lawn tractor. This repair was not easy and Marvin is patient, friendly and just terrific. Thanks so much.
Cyril Miller, N. Chesterfield, VA
Oil problem
He was great! Fixed the problem perfectly! Nice to have someone who knows how to take care of these things that I don't know anything about. Thank you for expert service.
Cheryl A, Mantua, OH
Repair experience
My experience with Mark's repair service was great. Arrived on time, knowledgeable, friendly. Not real happy that one of two parts ordered by Mark was wrong. Mark completed the repair without the correct replacement part making the mower operational again. Will see if his efforts result a a long term fix.
Michael Dunderdale, Hanover, MA
Mower deck
He is a good technician. My misfortune that this repair was needed only after 2-3 hours of Use after service done to deck on 17 may and 2 days after my maintenance agreement expired. Satisfied with repair
Rhea D, Lavernia, TX
Garage door
He was great. Explained what he was doing and answered my questions.
Karen J, Whitehall, OH