Craftsman repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 8314 Reviews
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I used the Sears service and had great experience with tech. Tech took me through each step and the process involved with repair. Learned a lot about the use of my mower and things to do to keep product working and in great shape.
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Had my lawn tractor serviced the week before, one week later the belt falls off, second technician replaced belt, the old belt was a mess, should have been replaced the first time. So the mower runs great, it just cost me 200 for the first trip and 330 for the second. Can't say I am all that thrilled.Dear Richard, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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call them when I need service on my Riding MowerThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family
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General service was quick and efficient. Clean up the are after service. Explain service that was completed.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I used them monday. tractor fixed. i was able to mow again.HI Micheal,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I think $252 was way to much for labor. He was here for 35 minutes. Send me a credit to my card please.Dear William, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Very courteous and clearly explained service providedHI Armandina,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Very PleasedDear Charles, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Did a perfect fixThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Getting repairs scheduled can be an issue but the technician is very knowledgeable and friendly. He makes sure everything is okay before leaving.Dear Kimberly, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.