Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

2.7K

Average Rating

4.9/5

pleased with service
June 11, 2026
Overall rating

very knowledgeable and professional would be comfortable if i needed service again that he is the professional that's sent

Frederick B,

Detroit, MI
Feedback on experience
June 10, 2026
Overall rating

Tim was very professional and pleasant. His work ethics were outstanding. He did the job with ease, and in a timely manner.

Karen D,

Memphis, TN
Michael Was Awesome!!
June 09, 2026
Overall rating

Michael diagnosed the problem quickly recommended a repair. Helped me find the replacement parts to order.... his communication was great, let me know he was available early for the appointment, and got the repair done fast!! Highly recommend him for your repair needs!!

Joann H,

Ramona, CA
Best Tech Never Fails!
June 08, 2026
Overall rating

Danny always goes the extra mile with excellent customer service!

Kevin G,

New Milford, CT
Technician is good, documents could be better
June 08, 2026
Overall rating

Tim has been out to our house the last 3 times we had to call for mower repair. Each time he's knowledgeable and "gets it done." As far as Sears documentation, I would like better itemization on the forms. Today it was a belt repair, but I don't see that spelled out. It's nice to know what was done for reference next time

Patricia W,

Byhalia, MS
Repair of garage door function
June 05, 2026
Overall rating

Andy provided excellent skills in the actual fix but explained the cause in understandable terms. My general experience with Sears repair staff has been excellent I plan to rely on Andy if a future need arises. Sincerest thanks for a job well done. Matv Meyer

Marvin M,

Collinsville, IL
Riding Mower Repair
June 04, 2026
Overall rating

Kyle is a wonderful technician - he is knowledgeable and professional. Highly recommend!

Bradley E,

Inverness, FL
Service by Rick.
June 04, 2026
Overall rating

Rick has been out to my place several times over the years. I am always very happy with his service. He can diagnose the problem and solve it every time.

Bruce H,

Montgomery, MN
Excellent service
June 04, 2026
Overall rating

Dan was a very polite, knowledgeable person who exuded confidence that he would be able to repair our riding mower, almost immediately after making an initial assessment. He deserves a big raise for his knowledge and great customer service

John C,

Madison, CT
Service on tractor
June 04, 2026
Overall rating

Bruce was very knowledgeable and easy to work with. I appreciated his expertise!

Jerry T,

Wayne, NJ