Craftsman Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.7K


Average Rating

4.9/5

Jarvis did a Good Job
June 19, 2026
Overall rating

Jarvis did an excellent job!!!! He is welcome to come back

Mike H,

Atlanta, GA
excellent technician
June 17, 2026
Overall rating

Michale did everything necessary to get our tractor up and running again. He was pleasant to talk to and was always professional and polite. Thank You

Steven T,

Chula Vista, CA
craftsman mower repair
June 17, 2026
Overall rating

Trever is a wonderful, courteous, young man who cares about his customers and ensures that his repairs and improvements are done right and done well. He is an excellent mechanic, knows his trade and would be my pick to service my mower again. Thank you Trever!!!!!

Elizabeth N,

Charlotte, NC
mower repair
June 16, 2026
Overall rating

Excellent service and will tell others about Marvin and Sears response and workman ship.

Edward C,

Midlothian, VA
Good service
June 15, 2026
Overall rating

Very good interaction. Polite and professional. Good technical expertise. Was on time and finished quickly.

Trina M,

Puyallup, WA
price
June 14, 2026
Overall rating

Gary was great I have a Problem with the price we found a dead hot wire did not fix was in the wiring harness did not want to replace I had wire ran hot wire to switch that worked so there was no repair should have been 139.00 Diagnostic fee not 227.00 labor charge ??????

Robert R,

Dallas, TX
Awesome service!
June 12, 2026
Overall rating

He got the job done as scheduled but, it involved additional work to remove a corroded battery connector and install the battery I bought earlier. The heat and humidity was intense but he did a great job... much appreciated.

Douglas H,

Duluth, GA
Ex+++++
June 12, 2026
Overall rating

Nobody better you can get. Has serviced our lawn tractor for years

James P,

Newton, NJ
Lawn mower repair
June 12, 2026
Overall rating

Robert was great. My only feedback is the automatic notification system you have. Sometimes I would get three or four calls AND emails in the same day, reminding me of the appointment. That's a bit much.

Matt J,

Mound, MN
Lawn tractor repair
June 11, 2026
Overall rating

Excellence from the time Daniel arrived till the time he left.

Richard K,

Seymour, CT