Craftsman Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Best Service Tech
Chris was very thorough and explained the garage door operations to us. He why we choose Sears for coverage every year.
Perry T, Longwood, FL
Great service
Stephen was friendly and took time to explain to my 20 something son what was wrong with the rider mower and what needed to be fixed. My son enjoyed his conversation and what Stephen did to fix the mower but not so happy to have to now mow the lawn.
Aileen L, Shrewsbury, MA
TRACTOR
FRANKS THE BEST THANKS FRANK FOR YEARS KNOW MATTER THE WEATHER
Joseph F, Lagrangeville, NY
Lawn Mower
A BIG thank you to Stuart. He was thorough with the cleaning and making my lawn mower run to the max.
Sherry G, Ocala, FL
Sears repair service
Lester is a great mechanic / person to work with. Thank you Lester for everything you do.
Kim M, Howard, PA
my lawnmower
above and beyond excellence and superior service alot of intelligence and alot of care in regards to a customer the level of intelligence was amazing and one of a kind service it was shocking as well the level of care and consideration was unreal what got me the most was his devotion to his company and following the rules that applied I have never seen any thing like it in my 50 years of any repair man
Mary D, Richmond, VA
Fantastic service!
Tom is very professional and quick on the job! His knowledge is tremendous!
Diana S, Marion, TX
Courteous Service
Kind courteous service. He helped me understand my mower better. He was on time as well.
Erick N, Hartville, OH
Repair
George was thorough, answered my questions and completed the repair.
Marcia P, Cleveland, OH
Good Job
Jim did a fine job diagnosing the issue with my lawn tractor (broken pusher rods) on the first day and ordered the parts. Came back a couple weeks later and promptly installed them. Communication was easy between him and I. Only issue was a scheduling snafu on Sears' part—no show/no call on second scheduled appointment date. I texted Jim personally and he was able squeeze me in the same day—he mentioned there was a new scheduling system that may have caused a casualty to my scheduled second appointment. All in all though I would highly recommend Jim's service. Prompt, communicative, and accurately fixed the problem once the correct parts were present.
Eric B, Akron, NY