Carrier Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (1,322 reviews)
Very pleased
October 12, 2023
Overall rating

Billy was very professional and quickly identified the issue. Very happy to have heat again.

Jim M, Mount Juliet, TN

Great service
October 12, 2023
Overall rating

Edwin made a good job. He explain to me what he was doing and give me some recommendations.

Samir M, Sugar Land, TX

HVAC
October 11, 2023
Overall rating

Harold is an awesome Tech for Sears group. He is very professional and knowledgeable. Always a pleasure to have him come and look at our HVAC unit!!!

David D, Newalla, OK

Happy customer
October 11, 2023
Overall rating

The service person was very polite, professional and on time

James C, Chicago, IL

Superb technician
October 11, 2023
Overall rating

Solomon knows his profession. Another company I used to trust "inspected" my furnace and told me the heat exchanger was cracked and provided photos that I discovered weren't even my unit. Solomon inspected and found my heat exchanger to be clean with no cracks. The other company wanted $6-$10k to scam me into buying a new furnace. Thanks Solomon for saving me from the scam.

Chadwick I, Fairfax Sta, VA

Service man was great. Store management was not
October 11, 2023
Overall rating

Store management did not call or text to verify appointment day before and did not show up on day schedule but day later so I to take two days off l

Mark K, Silver Spring, MD

Great service
October 11, 2023
Overall rating

Efficient and thorough. Difficulty was contacting the repair services to get him here with the part. They had to cancel my last two appointments because they had a wrong that person scheduled who did not have the part that was to be put in.

V, Jericho, NY

Technician
October 11, 2023
Overall rating

Aaron was very professional and experienced. Answered all of my questions.

Bernice C, Washington, DC

Excellent customer service!
October 11, 2023
Overall rating

Christopher arrived before estimated time, was very courteous and professional. Excellent customer service!

Tracy S, Oxnard, CA

Very personable
October 11, 2023
Overall rating

Collin was thorough and gave detailed information on his findings. He went above and beyond the scope of his work to point out things that need further attention.

Irene D, Garland, TX

Average Rating: 4.7/5 (1322 reviews)

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