Carrier Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

1.8K


Average Rating

4.6/5

AC Repair
February 05, 2025
Overall rating

The first thing I liked is that Richard called me a few times to update me on his arrival time which I appreciated. He was very thorough in diagnosing my issue which turned out to be a defective thermostat. He immediately replaced and tested it before he left. Richard was very pleasant and professional.

Tyrone H,

Kissimmee, FL
Professional
February 04, 2025
Overall rating

Great service

Flor B,

Clinton, MD
HVAC
February 04, 2025
Overall rating

Paul is an excellent technician. He was very detailed and courteous. Paul explained everything what he was going to do and walked me thru the process. Paul is very professional and skilled. He knows his job and his HVAC systems.

Hope,

Fayetteville, NC
Severino was excellent!
February 04, 2025
Overall rating

Severino came to our house to clean up after a different Sears technician. The other technician lied (he said our UV light for our HVAC was no longer working, and refused to reinstall it after uninstalling it). Severino checked the light, made sure it worked, got full authorization from our warranty company, came back and installed it in 10 minutes. Fantastic experience.

Michael W,

Rockville, MD
Furnace repair
February 03, 2025
Overall rating

He and the young man that helped him did an excellent job.

Shannon H,

Chicago, IL
Sears Technician Mr. Severino
February 03, 2025
Overall rating

Mr. Severino represented Sears professionally by focus on Carrier Thermostat black-out problem that clause 4-weeks without heat in two-level home. He identified problem and fixed it in one home visit unlike previous Sears technician over 3 weeks.

O. R.,

Washington, DC
Great
February 03, 2025
Overall rating

Great experienced service

Frank C,

Andover, NJ
Owner
February 01, 2025
Overall rating

He was on time. He explained the problem to me and fixed it.

David C,

Orangeburg, SC
Great service.
January 31, 2025
Overall rating

Quick, efficient. Diagnosed and solved problem quickly. In and out within 15 minutes tops.

Jesus S,

Converse, TX
Good job
January 31, 2025
Overall rating

Knew his stuff. Was nice and willing to go the extra mile. Wasn't allowed to fix the issue, but was able to provide the info for someone who could.

Krista H,

Tampa, FL