9520 Mall Rd Reviews

Read reviews from customers who used our services at 9520 Mall Rd


Total reviews

76


Average Rating

4.7/5

July 25, 2026
Overall rating

Service technician Bryan was very knowledgeable, personable and experienced, also extremely kind. I’m a disabled senior and he treated me just like an able bodied person. Very conscientious about his work and my property (washing machine).

Fran B,

Customer service response - Thank you for your feedback, Fran! We're glad to hear Bryan was knowledgeable, personable, and conscientious, and that he provided such considerate service.

Sears Home Services on 1785014049781

July 22, 2026
Overall rating

Lindsay D,

Customer service response - Thank you for the amazing 5-star review, Lindsay! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784813774241

June 25, 2026
Overall rating

Chrissy S,

Customer service response - Hi Chrissy, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1782348124483

June 20, 2026
Overall rating

Marjorie M,

Customer service response - Thank you for the amazing 5-star review, Marjorie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781975128696

June 12, 2026
Overall rating

Brendan H,

Customer service response - Thank you for the amazing 5-star review, Brendan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781362988704

June 12, 2026
Overall rating

John V,

Customer service response - Thank you for the amazing 5-star review, John! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781304050518

June 11, 2026
Overall rating

Jennifer F,

Customer service response - Thank you for the amazing 5-star review, Jennifer! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781274761457

June 06, 2026
Overall rating

Bryan is very knowledgeable and thorough. He's the best repair tech I've ever met, and I've met quite a few. He is only limited by the inefficient system employed by Sears Appliance Repair. Note there are no review questions pertaining to the AI system(s) that the company employs.

Tracee J,

Customer service response - Thank you for your feedback, Tracee! We're glad to hear Bryan was knowledgeable and thorough, and we appreciate your input on the system.

Sears Home Services on 1780771731810

June 05, 2026
Overall rating

Brett F,

Customer service response - Thank you for the amazing 5-star review, Brett! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780761273909

May 18, 2026
Overall rating

Diane,

Customer service response - Thank you for the amazing 5-star review, Diane! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1779200548984

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