9520 Mall Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Danceman 2
Very knowledgeable and friendly.
gina C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 10, 2025
Crystal K
Technician was knowledgeable and prompt. Identified issue quickly, ordered part and returned when part arrived for timely installation.
Customer service response - Thank you for your review, Crystal! We're glad to hear our technician was knowledgeable and prompt in resolving your issue.
Sears Home Services on June 03, 2025
jada R
Brent was very nice and straightforward. He did a great job!
Customer service response - Thank you for your review, Jada! We're happy to hear Brent was nice and straightforward in providing great service.
Sears Home Services on June 03, 2025
Caleb M
Joshua was great, he gets 5 stars all around.
Customer service response - Thank you for your review, Caleb! We're thrilled to hear Joshua provided you with 5-star service.
Sears Home Services on May 21, 2025
Joyce Y
Repairman was great. Ai phone service that Sears has is terrible. They had my address wrong and couldn’t get hold of a person to correct it. Plus they did not provide me with direct access to repairman to let him know. I stood outside and luckily was able to catch him.
Customer service response - Thank you for your feedback, Joyce. We're glad to hear the repairman provided great service, but we apologize for the issues with our phone service and address correction.
Sears Home Services on May 18, 2025
Beth F
Helpful, friendly and polite.
Customer service response - Thank you for your review, Beth! We're happy to hear you found our service helpful, friendly, and polite.
Sears Home Services on April 27, 2025
Elizabeth B
Proffessional knowledgable. However whirlpool no longer makes partsfor the oven.
Customer service response - Thank you for your feedback, Elizabeth. We're glad you found our service professional and knowledgeable, but we're sorry to hear about the parts availability issue with Whirlpool.
Sears Home Services on April 20, 2025
