9520 Mall Rd Reviews

Read reviews from customers who used our services at 9520 Mall Rd


Total reviews

72


Average Rating

4.7/5

July 07, 2025
Overall rating

Josh was professional and informative.

Francene K,

Customer service response - Thank you for your review, Francene! We're glad to hear Josh provided professional and informative service.

Sears Home Services on 1751866840933

June 23, 2025
Overall rating

Drew was quick, professional, knowledgeable and friendly. He’s an excellent representative of your company.

cathy S,

Customer service response - Thank you for your review, Cathy! We're delighted to hear Drew provided quick, professional, and friendly service, and we're proud to have him represent our company.

Sears Home Services on 1750636991280

June 17, 2025
Overall rating

Donald H,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1750209424372

June 15, 2025
Overall rating

Very knowledgeable and friendly.

Danceman 2,

Customer service response - Thank you for your review! We're glad to hear you found our service knowledgeable and friendly.

Sears Home Services on 1750044624942

June 10, 2025
Overall rating

gina C,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1749604101010

June 03, 2025
Overall rating

Technician was knowledgeable and prompt. Identified issue quickly, ordered part and returned when part arrived for timely installation.

Crystal K,

Customer service response - Thank you for your review, Crystal! We're glad to hear our technician was knowledgeable and prompt in resolving your issue.

Sears Home Services on 1749007058146

June 03, 2025
Overall rating

Brent was very nice and straightforward. He did a great job!

jada R,

Customer service response - Thank you for your review, Jada! We're happy to hear Brent was nice and straightforward in providing great service.

Sears Home Services on 1749007148543

May 21, 2025
Overall rating

Joshua was great, he gets 5 stars all around.

Caleb M,

Customer service response - Thank you for your review, Caleb! We're thrilled to hear Joshua provided you with 5-star service.

Sears Home Services on 1747884579097

May 19, 2025
Overall rating

Repairman was great. Ai phone service that Sears has is terrible. They had my address wrong and couldn’t get hold of a person to correct it. Plus they did not provide me with direct access to repairman to let him know. I stood outside and luckily was able to catch him.

Joyce Y,

Customer service response - Thank you for your feedback, Joyce. We're glad to hear the repairman provided great service, but we apologize for the issues with our phone service and address correction.

Sears Home Services on 1747614498350

April 28, 2025
Overall rating

Helpful, friendly and polite.

Beth F,

Customer service response - Thank you for your review, Beth! We're happy to hear you found our service helpful, friendly, and polite.

Sears Home Services on 1745798613024

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