9520 Mall Rd Reviews
Read reviews from customers who used our services at 9520 Mall Rd
Total reviews
76
Average Rating
4.7/5
Ronald was very polite and professional
Kristin S,
Customer service response - Thank you for your feedback, Kristin. We're glad to hear you had a positive experience with Ronald's polite and professional service.
Sears Home Services on 1724208974768
Brent is excellent, but waiting 2 weeks for a repairman to come out and then waiting 2 to 4 weeks more for parts for a major appliance is not acceptable.
Katherine L,
Customer service response - We're glad you found Brent excellent, but apologize for the wait times you experienced. Thank you for sharing your feedback with us.
Sears Home Services on 1723604346828
Ron was very pleasant - efficient - on time- very knowledgeable & respectful- great asset to your company— thank you
Cindy C,
Customer service response - Thank you for your kind words about Ron; we're thrilled to hear about your positive experience with his service and professionalism. We're proud to have him as part of our team!
Sears Home Services on 1721826046463
Shari F,
Customer service response - A big thank you, Shari, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1721048658311
He was good, polite and professional
Barbara R,
Customer service response - Thank you for your feedback. We're glad to hear you had a positive experience with our polite and professional team.
Sears Home Services on 1720017908080
very professional and knowledgeable.
renee C,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718968020628
Andy W,
Customer service response - A big thank you, Andy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718676522615
H M,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1718160076584
Lucas B,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1717988810202
Josh was very knowledgeable and courteous. Great customer service skills!!!
Ceda R,
Customer service response - Thank you for taking the time to leave a review about your experience with our technician, Josh. We appreciate your kind words about his knowledge and customer service skills.
Sears Home Services on 1705460070868