9520 Mall Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kristin S
Ronald was very polite and professional
Customer service response - Thank you for your feedback, Kristin. We're glad to hear you had a positive experience with Ronald's polite and professional service.
Sears Home Services on August 20, 2024
Katherine L
Brent is excellent, but waiting 2 weeks for a repairman to come out and then waiting 2 to 4 weeks more for parts for a major appliance is not acceptable.
Customer service response - We're glad you found Brent excellent, but apologize for the wait times you experienced. Thank you for sharing your feedback with us.
Sears Home Services on August 13, 2024
Cindy C
Ron was very pleasant - efficient - on time- very knowledgeable & respectful- great asset to your company— thank you
Customer service response - Thank you for your kind words about Ron; we're thrilled to hear about your positive experience with his service and professionalism. We're proud to have him as part of our team!
Sears Home Services on July 24, 2024
Shari F
Customer service response - A big thank you, Shari, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 15, 2024
Barbara R
He was good, polite and professional
Customer service response - Thank you for your feedback. We're glad to hear you had a positive experience with our polite and professional team.
Sears Home Services on July 03, 2024
renee C
very professional and knowledgeable.
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 21, 2024
Andy W
Customer service response - A big thank you, Andy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 17, 2024
H M
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 11, 2024
Lucas B
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 09, 2024
Ceda R
Josh was very knowledgeable and courteous. Great customer service skills!!!
Customer service response - Thank you for taking the time to leave a review about your experience with our technician, Josh. We appreciate your kind words about his knowledge and customer service skills.
Sears Home Services on January 16, 2024
