9520 Mall Rd Reviews

Josh was very courteous and knowledgeable!

Had a friendly and professional technician that showed up on time and was able to quickly diagnose the problem with my washer.

Joshua..the repairman was very polite and explained the problem and the repair very well.

Repair man was professional & knowledgeable.

Josh came in the time frame set up for us and was was professional and knowledgeable unfortunately our dishwasher had too many problems to repair

When my Kitchenaid range displayed an F-1 readout after I had used the self-cleaning application, I was in “panic mode”because it was the Tuesday before Thanksgiving. In desperation, I found your service on the internet. I made arrangements with the agent for a service call the Friday after the holiday. I thought our service technician was polite, respectful and seemed knowledgeable, However we feel it would have been more fair if, somewhere along the line, we had been asked the age of our range. Neither the person I initially contacted nor the technician in his pre-visit call, asked. If they had, they would have probably known, as I later learned, that it would be very unlikely that service parts were still available for a 30 year old range. That would have saved us a service call fee of $147.34. Because of this, I will deal with local repair people and will not call Sears Appliance Repair Service again.