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1477 Maccorkle Ave Reviews
Read reviews from customers who used our services at 1477 Maccorkle Ave
Total reviews
22
Average Rating
4.3/5
Very good service man 5 seemed very honest
Richard W,
Customer service response - Thank you for your 5-star review, Richard! We're pleased to hear you found our service technician honest and provided very good service.
Sears Home Services on 1759716446904
Tech was pleasant and very skilled. Anthony was considerate and made an excellent effort not to damage my floors. He’s very knowledgeable and answered any questions that I had. Anthony is definitely an asset to the company
Joe L,
Customer service response - Thank you for your 5-star review, Joe! We're happy to hear that Anthony was pleasant, skilled, and considerate, and that he provided excellent service.
Sears Home Services on 1755460344660
Very professional. Fast accurate service. EXCELLENT
EJ S,
Customer service response - Thank you for your 5-star review! We're pleased to hear you found our service professional and excellent.
Sears Home Services on 1728552181112
Fixed problem. We could not have asked for more.
Ed M,
Customer service response - Thank you for your 5-star review! We're delighted to hear that we were able to fix the problem to your satisfaction.
Sears Home Services on 1727321796339
Old Kmart 5/5
Tyler B,
Customer service response - Thank you for your 5-star review! We're thrilled to hear you had a great experience with us.
Sears Home Services on 1716880226090
Technician was on time and did his best to fix the problem.
Paul S,
Susan M,
Technician must provide a call to the client at least 15min prior to arrival at client home. All technicians are not communicating properly.
Carlotta T,
Customer service response - Thank you for your feedback, Carlotta. We apologize for the communication issue and appreciate your suggestion for improvement.
Sears Home Services on 1782961509442
Technician themselves was more than capable, very kind, empathetic and aware of my time and situation. The company behind him is frustrating, hard to get ahold of due to the AI assistant, and constant rescheduling. Over the course of repair I had at least 4 cancellations where they all waited until just before 5pm before cancelling and asking to reschedule. A frustrating experience I wouldn't wish on anyone all just to be told "Talk to LG even though you have a home warranty thats contracting us."
Rohan R,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1774575968889
The repairman left my 90 year old mother in a mess! He did not replace the freezer grates properly and now the ice machine doesn’t work. I am extremely disappointed in Sears service, this is the second attempt to repair and it still not fixed. Am extremely disappointed in the number of cancelations from Sears (three for this repair attempt and 4 for the previous attempt). and the in inability to speak to a human. The number of useless AI generated text and emails was beyond aggravating. Now I have to try to get the repair done again!
Tim L,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1772419793419
