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1477 Maccorkle Ave Reviews
Read reviews from customers who used our services at 1477 Maccorkle Ave
Total reviews
23
Average Rating
4.3/5
Worked on ice maker.
Jacqueline K,
Customer service response - Thank you for your feedback, Jacqueline! We're glad to hear your ice maker was serviced.
Sears Home Services on 1787269664078
Very knowledgeable great guy
Richard D,
Customer service response - Thank you for your feedback, Richard! We're glad to hear the technician was knowledgeable and great.
Sears Home Services on 1785523623934
Very knowledgeable very nice and I was glad he was my repairman
Jody A,
Customer service response - Thank you for your feedback, Jody! We're glad to hear the repairman was knowledgeable and nice.
Sears Home Services on 1782162707428
Tech Jonathan was friendly, helpful & knowledgeable. He did a great job!
Holly K,
Customer service response - Thank you for your feedback, Holly! We're glad to hear Jonathan was friendly, helpful, and knowledgeable, and that he did a great job.
Sears Home Services on 1776701164977
Technician was very professional and knowledgeable about my Samsung dryer.
DARLENE S,
Customer service response - Thank you for your positive feedback, Darlene! We're glad to hear our technician was professional and knowledgeable about your Samsung dryer.
Sears Home Services on 1775006496899
Kenneth B,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1771370920732
Service complete fast and efficient Mitchell B tech forgot his battery and charger on my counter so if someone see this please let him know it’s here SA
Kimberly H,
Customer service response - Thank you for your 5-star review, Kimberly! We're glad to hear the service was fast and efficient. We'll make sure to inform Mitchell B about his battery and charger.
Sears Home Services on 1767587160664
He was very polite and, he explained everything in details, what was, wrong with the stove.
Belinda M,
Customer service response - Thank you for your 5-star review, Belinda! We're pleased to hear that our technician was polite and thorough in explaining the issue with your stove.
Sears Home Services on 1767318665485
Very nice you man. He was on time just as scheduled both times he was here.
Kathy J,
Customer service response - Thank you for your 5-star review, Kathy! We're pleased to hear that our technician was punctual and provided great service.
Sears Home Services on 1764033929553
Tammy P,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1760061095430
While my appliance could not be repaired due to a part no longer available, the technician was well trained, well spoken and courteous.
M H,
Customer service response - Thank you for your 5-star review, M Hawkins! We're glad to hear that our technician was well-trained, well-spoken, and courteous, even though the part was unavailable.
Sears Home Services on 1759801136405
Very good service man 5 seemed very honest
Richard W,
Customer service response - Thank you for your 5-star review, Richard! We're pleased to hear you found our service technician honest and provided very good service.
Sears Home Services on 1759716446904
Tech was pleasant and very skilled. Anthony was considerate and made an excellent effort not to damage my floors. He’s very knowledgeable and answered any questions that I had. Anthony is definitely an asset to the company
Joe L,
Customer service response - Thank you for your 5-star review, Joe! We're happy to hear that Anthony was pleasant, skilled, and considerate, and that he provided excellent service.
Sears Home Services on 1755460344660
Very professional. Fast accurate service. EXCELLENT
EJ S,
Customer service response - Thank you for your 5-star review! We're pleased to hear you found our service professional and excellent.
Sears Home Services on 1728552181112
Fixed problem. We could not have asked for more.
Ed M,
Customer service response - Thank you for your 5-star review! We're delighted to hear that we were able to fix the problem to your satisfaction.
Sears Home Services on 1727321796339
Old Kmart 5/5
Tyler B,
Customer service response - Thank you for your 5-star review! We're thrilled to hear you had a great experience with us.
Sears Home Services on 1716880226090
Technician was on time and did his best to fix the problem.
Paul S,
Susan M,
Technician must provide a call to the client at least 15min prior to arrival at client home. All technicians are not communicating properly.
Carlotta T,
Customer service response - Thank you for your feedback, Carlotta. We apologize for the communication issue and appreciate your suggestion for improvement.
Sears Home Services on 1782961509442
Technician themselves was more than capable, very kind, empathetic and aware of my time and situation. The company behind him is frustrating, hard to get ahold of due to the AI assistant, and constant rescheduling. Over the course of repair I had at least 4 cancellations where they all waited until just before 5pm before cancelling and asking to reschedule. A frustrating experience I wouldn't wish on anyone all just to be told "Talk to LG even though you have a home warranty thats contracting us."
Rohan R,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1774575968889
The repairman left my 90 year old mother in a mess! He did not replace the freezer grates properly and now the ice machine doesn’t work. I am extremely disappointed in Sears service, this is the second attempt to repair and it still not fixed. Am extremely disappointed in the number of cancelations from Sears (three for this repair attempt and 4 for the previous attempt). and the in inability to speak to a human. The number of useless AI generated text and emails was beyond aggravating. Now I have to try to get the repair done again!
Tim L,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1772419793419
DO NOT USE SEARS SERVICE. It’s all AI. Service did not fix our washing machine issue. Service tech was nice, however he left the cold water valve loose and it leaked overnight and into the next day before we realized it. Getting good communication back with Sears is a nightmare. No idea if it will ever be resolved.
Heather K,
Customer service response - We apologize for the trouble you've faced, Heather. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1753141745098
I called to make an appointment to get my washer fixed they asked me my personal information I gave it to them they said I'm sorry that's the wrong number that was my phone number then they said I'm sorry we do not have you on file they never gave me a chance to talk to anyone and tell them what I needed it was very impersonal very unprofessional and I would never call them for any kind of service
Freda B,
Customer service response - We apologize for the trouble you've faced, Freda. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1731824619511
