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101 Great Teays Blvd Reviews
Read reviews from customers who used our services at 101 Great Teays Blvd
Total reviews
34
Average Rating
4.1/5
Spencer G was amazing. Very kind and thoughtful.
Jane R,
Customer service response - Thank you for your kind words about Spencer G's service. We're delighted to hear that his kindness and thoughtfulness made your experience positive.
Sears Home Services on 1727396576237
Technician was courteous, efficient, & knowledgeable.
Nancy L,
Customer service response - Thank you for your positive feedback! We're thrilled to hear that our technician provided courteous, efficient, and knowledgeable service.
Sears Home Services on 1726710486806
Spencer was a great technician. He guided us through the process of getting our malfunctioning freezer door replaced. It was a few weeks in happening, but he was able to install the new door today. He has always been prompt and curtious, and knowledgeable about what was going on. We’re very appreciative of his time and efforts on our behalf.
Debra H,
Customer service response - Thank you for your wonderful feedback about Spencer's service. We're delighted to hear that his promptness, courtesy, and expertise made your experience positive.
Sears Home Services on 1724730264500
Mitchell let us know when he was arriving by sending an email. Once he arrived he discovered the problem with the freezer light wasn’t the LED bulb but severed wires and he was able to repair and reconnect the wiring. He did an excellent job!
Patricia B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1723603915066
Leslie M,
Customer service response - A big thank you, Leslie, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1720587022410
The service tech could not repair my refrigerator. He could not order any of the parts because they do not make them anymore. He told sears and they told him to order them anyway . He told me if he did it the order would sit for three months.im going the call sears tomorrow and see what they have to say. Not real happy with them so far
David G,
Customer service response - We apologize for the inconvenience and frustration this situation may have caused. Thank you for bringing this to our attention, and we appreciate your feedback.
Sears Home Services on 1709606602081
Cancelled twice by email. No phone calls or response just wasted time. Horrible to deal with
Rachel H,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1772756001508
We paid $596.40 on Feb. 12th & $197.47 on Feb. 26th to repair an overheating oven problem that is still happening. My next appointment wasn't going to be until March 26th. I am disappointed in both the misdiagnosis & the lack of urgency.
Mike B,
Customer service response - We apologize for the trouble you've faced, Mike. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1741567559399
New ice tray Saturday, 27th made ice one time! No ice for last 2 days!! He needs to come back and fix ii!
Lawrence R,
Customer service response - We apologize for the trouble you've faced, Lawrence. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1727752155341
Our LG washing machine broke, which of course, is devastating when that happens. I found Sears Appliance Repair and made an appointment for just a few days later, which was great! The person was supposed to come from 8am-5pm, but at 8:00, their ETA was 9:30. Well that comes and goes, then they’re supposed to come around noon, nope, didn’t show. The times kept changing until it was 8:00pm and nobody had showed up! The real kicker though? They text saying our appointment was being rescheduled for mid-NOVEMBER !! Really? Um…no, it’s not being rescheduled because I’m not waiting 2 MONTHS to get it fixed when someone was supposed to come that day and never showed up. Incredibly rude and inconsiderate. We never even talked to a person; this was all done by text, which was even more annoying to not get an explanation from a human for a no-show. I’ll find someone else, thanks. I’ll never contact this place again.
Stephanie H,
Customer service response - We apologize for the trouble you've faced, Stephanie. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1726979901675
