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101 Great Teays Blvd Reviews
Read reviews from customers who used our services at 101 Great Teays Blvd
Total reviews
38
Average Rating
4.1/5
John was very professional and experienced in taking care of our dyer. John also is extremely thorough in his work.
Tom K,
Customer service response - Thank you for your feedback, Tom! We're glad to hear John was professional, experienced, and thorough in taking care of your dryer.
Sears Home Services on 1788532869100
Susan C,
Customer service response - Thank you for the amazing 5-star review, Susan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788383187946
Mitchell was very knowledgeable and helpful in trying to fix our refrigerator/freezer. He explained what was wrong and told us the parts needed to fix it. We had to pay the $130 service fee but to go through Sears to have it fixed was pretty pricey ($800 was the quote) so we ended up opting to purchase a whole new fridge/freezer.
Rebecca M,
Customer service response - Thank you for your feedback, Rebecca! We're glad to hear Mitchell was knowledgeable and helpful, even though you chose to purchase a new fridge/freezer.
Sears Home Services on 1785325732720
Carli G,
Customer service response - Thank you for the amazing 5-star review, Carli! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777404554571
Jonathan fixed our oven perfectly.
Stephen T,
Customer service response - Thank you for your feedback, Stephen! We're glad to hear Jonathan fixed your oven perfectly.
Sears Home Services on 1771547845931
He did a great job. He was Courteous and very knowledgeable of his job. A fast repair with no issues thank you for your work
Charles R,
Customer service response - Thank you for your positive feedback, Charles! We're glad to hear that our technician's courtesy and knowledge made your experience positive with a fast repair.
Sears Home Services on 1769453181815
Mitchell was great and took care of my repair. However, the AI platform Sears uses to schedule and communicate with clients was unacceptable and ridiculous. Not once was I able to speak with a person and the AI options never could answer the questions I had…. Extremely frustrating. Five stars 💯 for Mitchell and not Sears.
Monica H,
Customer service response - Thank you for your feedback, Monica! We're glad to hear Mitchell provided great service. We apologize for the frustration with our scheduling system and appreciate your input.
Sears Home Services on 1768880939666
Excellent job by Sears tech. He did his job in a very professional manner. I would highly recommend Sears for appliance service.
Stephen K,
Customer service response - Thank you for your positive feedback, Stephen! We're glad to hear our technician's professionalism made your experience excellent.
Sears Home Services on 1767853431082
The technician was kind, personable and communicated well. His name was Mitchell. Very knowledgeable about the product.
David L,
Customer service response - Thank you for your positive feedback, David! We're glad to hear that Mitchell's kindness, communication, and knowledge made your experience positive.
Sears Home Services on 1767661314770
Alan N,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1767144238241
