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101 Great Teays Blvd Reviews
Read reviews from customers who used our services at 101 Great Teays Blvd
Total reviews
40
Average Rating
4.1/5
Anthony was so pleasant and very helpful. Would recommend to anyone!!
Jessi M,
Customer service response - Thank you for your feedback, Jessi! We're glad to hear Anthony was pleasant and helpful, and we appreciate your recommendation.
Sears Home Services on 1792256931161
Service was performed quick and efficient.
Dave W,
Customer service response - Thank you for your feedback, Dave! We're glad to hear the service was quick and efficient.
Sears Home Services on 1789067482253
John was very professional and experienced in taking care of our dyer. John also is extremely thorough in his work.
Tom K,
Customer service response - Thank you for your feedback, Tom! We're glad to hear John was professional, experienced, and thorough in taking care of your dryer.
Sears Home Services on 1788532869100
Susan C,
Customer service response - Thank you for the amazing 5-star review, Susan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788383187946
Mitchell was very knowledgeable and helpful in trying to fix our refrigerator/freezer. He explained what was wrong and told us the parts needed to fix it. We had to pay the $130 service fee but to go through Sears to have it fixed was pretty pricey ($800 was the quote) so we ended up opting to purchase a whole new fridge/freezer.
Rebecca M,
Customer service response - Thank you for your feedback, Rebecca! We're glad to hear Mitchell was knowledgeable and helpful, even though you chose to purchase a new fridge/freezer.
Sears Home Services on 1785325732720
Carli G,
Customer service response - Thank you for the amazing 5-star review, Carli! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777404554571
Jonathan fixed our oven perfectly.
Stephen T,
Customer service response - Thank you for your feedback, Stephen! We're glad to hear Jonathan fixed your oven perfectly.
Sears Home Services on 1771547845931
He did a great job. He was Courteous and very knowledgeable of his job. A fast repair with no issues thank you for your work
Charles R,
Customer service response - Thank you for your positive feedback, Charles! We're glad to hear that our technician's courtesy and knowledge made your experience positive with a fast repair.
Sears Home Services on 1769453181815
Mitchell was great and took care of my repair. However, the AI platform Sears uses to schedule and communicate with clients was unacceptable and ridiculous. Not once was I able to speak with a person and the AI options never could answer the questions I had…. Extremely frustrating. Five stars 💯 for Mitchell and not Sears.
Monica H,
Customer service response - Thank you for your feedback, Monica! We're glad to hear Mitchell provided great service. We apologize for the frustration with our scheduling system and appreciate your input.
Sears Home Services on 1768880939666
Excellent job by Sears tech. He did his job in a very professional manner. I would highly recommend Sears for appliance service.
Stephen K,
Customer service response - Thank you for your positive feedback, Stephen! We're glad to hear our technician's professionalism made your experience excellent.
Sears Home Services on 1767853431082
The technician was kind, personable and communicated well. His name was Mitchell. Very knowledgeable about the product.
David L,
Customer service response - Thank you for your positive feedback, David! We're glad to hear that Mitchell's kindness, communication, and knowledge made your experience positive.
Sears Home Services on 1767661314770
Alan N,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1767144238241
Jonathan J,
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1766371761740
Mabel M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1765418142831
Johnathan is very knowledgeable and efficient. He answered all my questions and provided sound advice during his service call.
Robert T,
Customer service response - Thank you for your positive feedback, Robert! We're glad to hear that Johnathan's knowledge and efficiency made your experience positive.
Sears Home Services on 1764555800928
Jonathan was courteous, went right to work and diagnosed the problem (a gltch in the computerized system) in 20 minutes. He got the washer working but noted a long-term fix was needed. He went over options and charged only the service fee.
James B,
Customer service response - Hi James, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1762911911833
Made the diagnosis quickly and ordered the part came back after the part arrived and installed the replacement
Marc L,
Customer service response - Thank you for your review, Marc! We're glad to hear our team made a quick diagnosis and efficiently handled the part replacement.
Sears Home Services on 1761611494201
Bob H,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1761094457172
Good, quick, detailed, & honest
Gavin H,
Customer service response - Thank you for your positive feedback, Gavin! We're glad to hear you found our service good, quick, detailed, and honest.
Sears Home Services on 1760316890420
John G,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1759971595330
John S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1755044267847
Friendly, fast and professional
Kevin C,
Customer service response - Thank you for your positive feedback, Kevin! We're happy to hear that you found our service friendly, fast, and professional.
Sears Home Services on 1754638671383
John P,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1753662695555
Gregg was friendly, polite, and efficient. Very happy with him.
Bruce G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1747272790689
AJ did a great job, he was curtious,friendly, promt and very professional. Thanks AJ
Darwin S,
Customer service response - Thank you for your kind words about AJ's service. We're delighted to hear that his courtesy, friendliness, and professionalism made your experience positive.
Sears Home Services on 1727396416627
