Appointment Lookup
802-552-4364
9803 Mall Loop Road Reviews
Read reviews from customers who used our services at 9803 Mall Loop Road
Total reviews
15
Average Rating
4.1/5
The man knew his stuff and had my fridge doors working like if they were brand new!
Earl S,
Customer service response - Thank you for your 5-star review, Earl! We're glad to hear that our technician had your fridge doors working like new.
Sears Home Services on 1755130395974
Josh was very nice and tried really hard to repair my dryer. Great representative for Sears!!
Ellen N,
Customer service response - Thank you for your 5-star review, Ellen! We're glad to hear that Josh was nice and worked hard to repair your dryer.
Sears Home Services on 1753230158386
Very knowledgeable. Thanks
Lisa B,
Customer service response - Thank you for your 5-star review, Lisa! We're glad to hear you appreciated the knowledgeable service.
Sears Home Services on 1752455621519
jambocoo,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1751869166850
John M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1749008113877
Service technician was excellent: on-time, thorough, informative, and friendly.
Charter S,
Customer service response - Thank you for your positive feedback, Charter! We're glad to hear our technician was on-time, thorough, informative, and friendly.
Sears Home Services on 1745973851990
Tech was very polite and got my washer fixed as he said he would. Great rep for any business
Tom S,
Customer service response - Thank you for your 5-star review, Tom! We're pleased to hear our technician was polite and delivered on his promise to fix your washer.
Sears Home Services on 1729813260076
Dale B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1727237257706
Great job Done my microwave works good now it’s been messed up since I bought the house
Joanne C,
Customer service response - Thank you for your positive feedback! We're delighted to hear that your microwave is working well now.
Sears Home Services on 1724296175069
Very thorough and knowledgeable! Great technician! Got my oven working after 3.5 months of being jerked around by sears home warranty and being without an oven for that long. Would give sears a 1 on their overall service. They should have replaced it after a month or refunded my 2 service call charges of $100 each!
Chris B,
Customer service response - Thank you for highlighting the expertise of our technician! We're thrilled we could get your oven up and running after such a frustrating experience with Sears.
Sears Home Services on 1717135464146
Rose M,
It's ok
Edward G,
Customer service response - Thank you for your feedback, Edward. If there's anything specific we can improve, please let us know.
Sears Home Services on 1748823987391
I wish there a zero review. Waited all day for a tech (Joshua) to show up. They gave me a tracker for the arrival and it changed 3 times and then the tracker was disconnected. They gave me a window from 8am-5pm. No show and no call. I also signed up for the uearly warranty they were offering and I canceled that as well. Very disappointed. The tech could of called me if he had to cancel or reschedule. I should not have to reach out to you again. That is your responsibility to make it right. Joshua should of reached out to me for the no show or try and reschedule. I will remove the review when you make it right.
Kim R,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1766371672448
Terrible. Waiting for repair/parts over 55 days. Went to the store to discuss what the problem was, and there is NO store.
Lynette A,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1719142832464
We were very pleased with the P. Kegan who repaired our LG Washer today November 16th. He was a great repair mans. and a nice person to welcome into our home. I rate Him the best. Reta Knight.
Reta K,
