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908 Lincoln St Reviews
Read reviews from customers who used our services at 908 Lincoln St
Total reviews
25
Average Rating
4.6/5
Bosch dishwasher had a broken part that is no longer available. Josh explained options and I was pleased to pay for his advice. He was friendly and helpful, and arrived when expected.
John L,
Customer service response - Thank you for your feedback, John! We're glad to hear Josh was friendly, helpful, and provided valuable advice regarding your Bosch dishwasher.
Sears Home Services on 1783365830347
Diane W,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1763599279963
Josh is great. He clearly explained everything I needed to know. He's a very good reflection on service and repair.
Katie L,
Customer service response - Thank you for your positive feedback, Katie! We're delighted to hear that Josh's clear explanations and service made a great impression.
Sears Home Services on 1753228878771
Excellent technician..really knew his stuff..we were so impressed by his service that we purchased the home appliances warranty
Cheryl H,
Customer service response - Thank you for your positive feedback, Cheryl! We're thrilled to hear you were impressed with our technician's expertise and service.
Sears Home Services on 1752108857594
Sarah K,
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1751503985356
The technician was fantastic
Mike Z,
Customer service response - Thank you for your review, Mike! We're happy to hear you had a great experience with our technician.
Sears Home Services on 1751417036921
Efficient cordial
Marcha M,
Customer service response - Thank you for your review, Marcha! We're happy to hear you found our service efficient and cordial.
Sears Home Services on 1750207752607
Amy V,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1747887213491
josh, the tech, did a good job. It was the other stuff with scheduling that was a pain to get this problem resolved as quickly as possible.
Brian W,
Customer service response - Thank you for your feedback, Brian! We're glad to hear Josh did a good job, and we apologize for any inconvenience with the scheduling process.
Sears Home Services on 1737076833871
Josh is exceptionally young man very professional
Chris G,
Customer service response - Thank you for your positive feedback, Chris! We're pleased to hear that Josh's professionalism made a great impression.
Sears Home Services on 1732236855461
We were very happy with Josh our repairman. He was friendly, personable and skilled. Josh made sure we understood his process and explained his findings. I would highly recommend Josh to anyone who needs an appliance serviced. If we were to need assistance again, we hope they will send Josh again.
Jill R,
Customer service response - Thank you for your positive feedback, Jill! We're thrilled to hear Josh's friendliness, skill, and clear communication made your experience great, and we appreciate your recommendation.
Sears Home Services on 1731633656490
Polite, courteous and on time!
Lynn,
Customer service response - Thank you for your review, Lynn! We're happy to hear our technician was polite, courteous, and punctual.
Sears Home Services on 1730259453259
Kim W,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1730359844885
Josh was very professional, explained the issue and made every effort to obtain the parts to complete the job. I would definitely recommend him to others and would use his service again.
Colleen B,
Customer service response - Thank you for your positive feedback, Colleen! We're thrilled to hear Josh's professionalism and dedication made your experience great, and we appreciate your recommendation.
Sears Home Services on 1729812119505
Josh was excellent. Worked until he found the problem. Didn't give up. Rare quality today
ploeckelmann R,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Josh's dedication and persistence made a difference in your experience.
Sears Home Services on 1728192969066
josh is one of the all time great service persons. well informed and knows what he is doing. has a great personality, and work ethic. would use him again !!
Sally K,
Customer service response - Thank you for your wonderful feedback! We're delighted to hear that Josh provided exceptional service and we look forward to serving you again.
Sears Home Services on 1727396388770
Todd W,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1724565297904
Janet R,
Customer service response - A big thank you, Janet, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719798252982
Holly H,
Customer service response - A big thank you, Holly, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719197425233
Great service guy. I would have him any day.
Denise K,
Customer service response - Thank you for the positive feedback! We're thrilled to hear you were happy with the service.
Sears Home Services on 1718156592993
He was great plethora of good information on the appliances
g T,
Customer service response - Thank you for your kind words; we're thrilled to hear you found our service informative and helpful.
Sears Home Services on 1711928450493
I know that some technicians are more competent than others. There are a few who wear capes. Brian is at the top of those few. If Brian shows up at your door, rest easy. Your problems are about to be resolved.
Jim W,
Josh explored all options to determine the cause of the noise we were hearing during the dying cycle. He was unable to determine the cause with the diagnostic tools he had - including calling corporate for help. It was not possible for him to replicate the noise. He recommended I take a video of the sound I was concerned about and then reach out for help again. I appreciated the fact that he did not dismiss my concerns.
Nancy D,
Customer service response - Thank you for your feedback, Nancy. We're glad to hear Josh thoroughly explored the issue and valued your concerns, and we apologize for any inconvenience in resolving the noise problem.
Sears Home Services on 1751503431312
Terrible service. Unable to contact a human. 3 no shows so far by technician on scheduled days. 2 additional rescheduled. Still no show , not fixed 33 hours during appointment time wasted. AND parts and labor are already paid for. They still can't tell me what time they "might " show up Friday. Between 0800 and 5 pm. Great
terry R,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1769471138949
Josh is the worst service tech I have ever encountered. I'd give him 0 stars if I could. He refused to call LG and order the part for my microwave. Said I had to order it myself. Called LG who told me that's the service techs job, not mine. (I agree) Told me to call him back and have him order the part. Called Josh 3 times on his cell in 3 weeks telling him HE needed to order the part and to call me back. Josh ignored my calls and never called back. Ended up calling LG back and requested a different repair service to do the job. Which was handled quickly, professionally and without issues. My microwave was repaired by a service tech who did his job, ordered the part and fixed it. And he was professional, courteous and polite. All within a week's time. I don't recommend Josh or Sears Home Service to anyone. There is no phone number to call and reach out to actually speak to a human who's in charge. It's all AI. I only had Josh's cell number. Which Josh is aware of which means you can't report him and there's no accountability for his completely unprofessional behavior and rudeness. Which is why I'm doing this review, which came into my email.
Kathy L,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1763952693728
