2415 State Rd Reviews

Read reviews from customers who used our services at 2415 State Rd


Total reviews

87


Average Rating

4.2/5

January 28, 2024
Overall rating

Very quick to diagnosis and fix our wash machine!

Miranda B,

Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We appreciate your kind words and are glad to hear that we were able to quickly diagnose and fix your washing machine.

Sears Home Services on 1706493843023

January 25, 2024
Overall rating

Michael was prompt to the scheduled time it said he would be here. Very kind and fixed my dryer!!

Pam L,

Customer service response - Thank you for taking the time to leave a review. We appreciate your positive feedback and we're glad that Michael was able to provide prompt service and fix your dryer.

Sears Home Services on 1706286945396

November 08, 2023
Overall rating

Micahel was fast, knowledgeable, kind. He did a great job.

Jackie T,

November 15, 2023
Overall rating

Very accommodating with the situation!

Mike S,

November 16, 2023
Overall rating

He did an excellent job fixing my refrigerator and very thorough, he came ahead of time so I didn't have to wait a week.

Shari W,

July 27, 2026
Overall rating

Robert H,

Customer service response - Thanks for the great rating, Robert! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1785179382715

June 10, 2026
Overall rating

Greg K,

Customer service response - Thanks for the great rating, Greg! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1781123580377

May 04, 2026
Overall rating

Brian C,

Customer service response - Thanks for the great rating, Brian! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1777926447587

November 06, 2025
Overall rating

Technician was great when they showed up. Initially, almost every appt scheduled was canceled or a no show. New Frig delivered Oct of 2024, No ice Feb. 2025, after many service calls, finally resolved, with exception of only dispensing crushed ice October 2025.

Monica H,

Customer service response - We apologize for the scheduling issues you experienced, Monica. We're glad to hear the technician was great and that the main issue was resolved, but we'll work on improving our service consistency.

Sears Home Services on 1762389818293

January 31, 2025
Overall rating

Tech. was good. Sears screwed the scheduling up, and I had to wait all day for 3 days waiting on scheduled visits, which were cancelled at the end of the day. Tech. finally showed up on the 4th scheduled day.

Terry H,

Customer service response - We apologize for the scheduling issues, Terry, and appreciate your patience. Thank you for your feedback and for acknowledging the good work of our technician.

Sears Home Services on 1738282145293

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