2415 State Rd Reviews

Tech in a huge hurry, was rude and tried to leave without even showing us the repair was successful.

Twice parts ordered didn't show up in time for Mike's repair. First time, incorrect parts were sent. Mike did a great repair job. What should have taken approx 10 days, drug out to over. 3 weeks.

You didn't show up three times

He lost some bolts so then he just didn’t put them in so like the part that he put in supposed to have 4 V and it only has two and then there are some other one that he couldn’t find a bolt tour and he put a replacement in, but he said it’s not the same Just stuff like that. I really not questioning if I should even use it cause I really don’t want to do damage or start a fire or anything like that.

Technician and assistant (3rd attempt)came to repair my Frigidaire galaxy icemaker. They left without talking to me and when I checked their work, I discovered the refrigerator door did not close. There's nothing obstructing it except where they miss installed the icemaker. I'm very disappointed in the extreme un-professionalism I experienced.

I've had two appointments cancled. this is the most pathetic bullshit company I've ever delt with. You've been paid now do the work.... better business bureau is gonna be involved. Fix what you were paid for. I see why you don't answer the phones. Buy the looks of these reviews. Fix what you got paid for

Called you or texted you every day for a week. Then on the day of schedule, 6:43am your appointment is today between 8-5 . At 4:45 pm, sorry we can't make it today, would you like to reschedule. No I cancel. Are you kidding me!!!! Cancelled and called another service. Tuesday texted would you like to reschedule. Harassment, do not use this service. Rip off!!

This is the worse service company I’ve ever dealt with. You can’t reach a real person. If you do you can’t understand them; they’re in a room with 50 other non-English speaking people. They give you a “window” of between 8 am and 5 pm. That’s not a window. You can check to see how many people are in front of you, but that keeps changing. Twice they changed the day of the appointment, after the appointment time getting later and later and then eventually just cancelling, without so much as an email, text, nothing, thereby wasting a day’s work - actually, in my husband’s case two days work at a total cost of $240. When they did come, it was not fixed right. We called someone else. They discovered that they didn’t take everything out that they should have, there was a disconnected/broken wire. So now we are awaiting another part. We paid in advance $600 some dollars - for nothing. At the root of the problem is the fact that we bought a Samsung fridge for $2,200 some dollars. Biggest POS I’ve ever had appliance wise.

Canceled our appointment the day of, will only schedule in 10 hour windows.