5200 S 76th Street Reviews

Read reviews from customers who used our services at 5200 S 76th Street


Total reviews

25


Average Rating

4.7/5

Maintenance
August 15, 2023
Overall rating

Very good job, everything went well. I hope this one lasts longer!

David K,

Oak Creek, WI
Service
August 14, 2023
Overall rating

He gave me information the last tech did not give me, and I learned afterward that the first tech actually fixed the problem but did not tell me that. I had to call Maytag directly to find out that all I needed to do in the first place was click the circuit breaker off for one minute and then back on. That first tech could easily have told me that. He also could've told me that he fixed the problem anyway.

Marcia T,

Waterford, WI
Microwave repair
August 12, 2023
Overall rating

Victor was able to quickly diagnose the problem and repair our machine. He was on time, very courteous and professional.

Barbara D,

Saint Francis, WI
Job well done
August 12, 2023
Overall rating

Very pleasant, helpful and courteous. Definitely a asset to the company.

Frank S,

Big Bend, WI
Great job by David
August 11, 2023
Overall rating

I didn't like the appointment protocol. First , I had an appointment which was cancelled. Second , one is dictated to be home for a nine hour period of time . Can't someone estimate job times ,factor in geography & come up with morning or afternoon ? No arrival time estimate was available the day prior . The first estimate the day of , was 1:20 . Morning wasted . I kept rechecking . It kept getting pushed back . The last one was 3:50 .

Ken R,

Milwaukee, WI
Oven service
August 11, 2023
Overall rating

Great service

Clifford S,

Oak Creek, WI
Dishwasher repair
August 11, 2023
Overall rating

John did a great job. He replaced the needed parts and the dishwasher is properly working. He gave us needed advice to make sure the dishwasher didn't leak. John is a true professional

Mark G,

Waterford, WI
Joseph
August 10, 2023
Overall rating

It didn't work even after they came and put an igniter. I am going to give up on it and buy a new range. Joseph was great for trying to help.

Shirley E,

Mt Pleasant, WI
Excellent Service
August 10, 2023
Overall rating

I was surprised when we got a service appointment the very next day. Joe was on time and extremely helpful to my elderly mother. Best service we've had in a long time.

Jackie B,

Milwaukee, WI
Great service
August 09, 2023
Overall rating

Very satisfied with his service. He showed us the issue and took care of the problem.

Aida S,

Milwaukee, WI
Dryer issues
August 08, 2023
Overall rating

Joseph is very knowledgeable and courteous. Performed everything in a very professional manner and made sure to address all my concerns.

Bonnie M,

S Milwaukee, WI
Good Service
August 07, 2023
Overall rating

John came early today, fixed my oven and was very careful as not to damage anything in my kitchen…I like responsible repair people. Thank you!

Marcia B,

Mt Pleasant, WI
Excellent!
August 04, 2023
Overall rating

He deserves a raise!! He was very professional and patient with my many questions. The service industry needs more people like him. I hope he gets the positive feedback that he deserves ($$$!) Thank you.

M S,

Waterford, WI
Great job
July 31, 2023
Overall rating

Joe was very nice and professional. He is very knowledgeable and fixed the problem in a short time

Maria P,

Racine, WI
Kind, courteous and professional
July 31, 2023
Overall rating

I like anyone who knows how to communicate and show professionalism at the same time. I'm not sure how long that he has worked for your company but it's truly an asset.

Yolanda P,

Milwaukee, WI
Excellent!!
July 29, 2023
Overall rating

Shaun was so nice and helpful. He spotted the problem with my washer right away and was able to fix it. I was so happy to get it fixed in one visit and not have to wait for parts to be ordered. I hope that I can request Shaun the next time I need something repaired!

Ann M,

Milwaukee, WI
Ice maker and cleanly
July 27, 2023
Overall rating

Very nice and efficient job was done quickly cleanly. Service man was polite called early that he would be to the house between 2 and 4pm he arrived between 130 and 2PM

Ann V,

Milwaukee, WI
Great service
July 27, 2023
Overall rating

Sears is top the line service with efficient time and care

Carl M,

Mt Pleasant, WI
5
July 27, 2023
Overall rating

Very nice kept me informed

Raejean J,

Racine, WI
Service call
July 26, 2023
Overall rating

The repairman was thorough in his assessment and gave me some good information on the repairs

Larry K,

West Allis, WI
Efficient
July 26, 2023
Overall rating

He was amazing efficient! He fixed our refrigerator with no issues. He was prompt!

Felipe R,

Milwaukee, WI
Good work on a tough job.
July 26, 2023
Overall rating

John persisted on a difficult parts replacement, got the job done and made sure all was working properly. Courteous and cheerful, he was in a far better mood than I would've been in if I was doing the work!

Mike B,

Mount Pleasant, WI
Washer and Dryer
August 07, 2023
Overall rating

John was very nice, he did service of checking the dryer and washer. Was happy with his work.

Jerome S,

Burlington, WI
Technician Review
August 11, 2023
Overall rating

The technician asked me to sign forms to accept the work being done. He did not show me the verbiage on the forms that explains the possibility of damage if the appliance was moved. I only saw that later once I was sent the forms via email. Not a good move. The technician also seemed rushed to get in and get out, and did not complete the work that was promised over the phone when I made the appt (did not clean the range gasket).

Josh F,

Milwaukee, WI

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .

Sears Home Services on 1691788729833

Problem not resolved
August 12, 2023
Overall rating

The worked when he was here. I put wet clothes in there and the problem started again. Now it does make the beeping sound when it stops.

Lizzie B,

Milwaukee, WI

Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.

Sears Home Services on 1692048791130

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