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1555 Green Bay Plaza Reviews
Read reviews from customers who used our services at 1555 Green Bay Plaza
Total reviews
36
Average Rating
3.9/5
Randy, he did a great job and is very personable
Vern K,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Randy provided excellent service and was personable.
Sears Home Services on 1724901531547
Super nice guy
Eric R,
Customer service response - Thank you for noticing our commitment to friendliness and great service! We’re thrilled to hear you had a positive experience.
Sears Home Services on 1722489367604
David L,
Customer service response - Thank you so much for the fantastic 5-star rating, David! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1705560136319
Chris was very knowledgeable. He was friendly I would call sears repair service again.
Jane S,
Kevin M,
Cecilia P,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1747272716966
No thanks.
Michael R,
Technician was great, but it took them a week to come out, then had to order parts . Parts arrived a week later then another 2 weeks to finally install parts and fix dryer. A month is too long to fix an appliance. Techs came from Michigan, not from my local store. You can't reach a person to talk to on phone, totally automated. Again the techs doing the work were GREAT!!
Robert T,
Disappointing, the tech was fine, but your system didn't inform him of any details of our issues. So he wasn't prepared with the needed parts. I supplied your system with the make and model of our machine.
Gene F,
William came out, examined the washer for 5 min and said it was the suspension rods. Said it would be $500 some dollars. I’ve never had a repair cost that much and questioned it. He said the part was $212 ( which was a lie, I just ordered them for $40). There not even that much on sears parts website. Then said labor would be 300 some. I think the guy just didn’t want to do the work so I sent him on his way. He came with a bad attitude and asked what’s going on with the washer, they don’t tell us anything before getting here. Well maybe because your website doesn’t ask what’s going on like other companies websites do. Update: we changed that part and that wasn’t even the problem. So they weren’t even good to pay for the diagnostic like I thought after he spent only a few minutes looking at it.
Gina P,
Customer service response - We apologize for the trouble you've faced, Gina. This is not the experience we want for our customers. Please email us at [email protected] so we can assist you further. Thank you for your patience.
Sears Home Services on 1776730271477
