4720 Golf Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Linda N
Very friendly and knowledgeable.
Customer service response - Thank you for your kind words! We're thrilled to hear you found our team both friendly and knowledgeable.
Sears Home Services on July 17, 2024
Steve P
Frank was quick, thorough, and professional.
Customer service response - Thank you for highlighting Frank's quick, thorough, and professional service. We appreciate your feedback!
Sears Home Services on July 15, 2024
Amos K
Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 05, 2024
Cari O
Technician Frank did a great job, and his help fixing my dryer was much-appreciated, as was his communication when on-way the morning of the appt, which is the reason for my 5-star rating here. :-) HOWEVER, the availability of appointments is difficult, as only 9-hour, 8am to 5pm, windows are available. Also, these availabilities are a week or two out, just between Mon-Fri, making taking a day off work to have appliances fixed necessary, in order to meet technician (as well as a sufficient wait in the meanwhile without said working appliance). 8am-12pm or 1pm-5pm options NEED to also be available in future, please, so that half-days taken off of work can be another, more feasible option for these appointments (when one pays the $200 or so per machine nowadays for yearly coverage through the protection plans). Thank you for your consideration of this, for future appointments for myself & other customers into the future. ~Cari O.
Customer service response - Thank you, Cari, for acknowledging Frank’s excellent service and for your valuable feedback regarding appointment scheduling. We’re actively working on improving our scheduling flexibility to better accommodate our customers' needs.
Sears Home Services on June 23, 2024
Rita H
Customer service response - A big thank you, Rita, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 23, 2024
Charles H
Customer service response - A big thank you, Charles, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 19, 2024
leroy B
My tech was a Awesome Gentleman Appreciate your service
Customer service response - Thank you for your kind words and for appreciating our technician's service. We're thrilled to hear about your positive experience!
Sears Home Services on June 03, 2024
Judy P
Customer service response - A big thank you, Judy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 03, 2024
Sarah M
Customer service response - A big thank you, Sarah, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on May 28, 2024
Vicki W
Frank really knows his stuff & diagnosed the issue quickly. He ordered the parts & came back & installed them in no time! Very happy with his service.
Customer service response - Thank you for taking the time to leave us a review. We are glad to hear that Frank was able to diagnose the issue quickly and efficiently and that you are happy with his service. We appreciate your feedback.
Sears Home Services on February 08, 2024
