6077 S Packard Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (78 reviews)

Carmen C

April 28, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on April 28, 2024

Mike L

February 27, 2024

Joe was on time, good communication with the scheduled appt. He explained the issue and provided good feedback on future prevention.

Source: Google

Customer service response - Thank you for your positive review! We are glad to hear that Joe provided excellent service and helpful feedback during your appointment.

Sears Home Services on February 28, 2024

James D

February 25, 2024
Source: Google

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on February 25, 2024

Pamela D

February 13, 2024

The repairman was professional and knowledgeable. He explained the issue clearly and was friendly.

Source: Google

Customer service response - Thank you for taking the time to leave a review about Sears Appliance Repair. We are glad to hear that our repairman was professional, knowledgeable, and friendly while explaining the issue to you. Your feedback is greatly appreciated!

Sears Home Services on February 14, 2024

Sue M

February 02, 2024

On time polite and very efficient. Would highly recommend Sears.

Source: Google

Customer service response - Thank you for your positive review! We appreciate your recommendation and we're glad our team was able to provide you with efficient and polite service.

Sears Home Services on February 02, 2024

Karole S

January 25, 2024

Sears Appliance Repair has top notch technicians who are always knowledgable, friendly and vey helpful.

Source: Google

Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about our knowledgeable, friendly, and helpful technicians.

Sears Home Services on January 25, 2024

Sandy H

January 23, 2024

Camrin did a great job and completed the fix quickly.

Source: Google

Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that Camrin provided you with great service and efficiently completed the repair.

Sears Home Services on January 24, 2024

Christine B

February 08, 2024

Shawn was very pleasant in no personality, he was knowledgeable about my product, gave e hints and tricks to try in the future. He even took the time to call SAMSUNG , the maker of my dryer. Would have him back anytime!

Source: Google

Customer service response - Thank you for taking the time to leave a review for Sears Appliance Repair. We apologize if Shawn's personality did not meet your expectations, but we appreciate your positive feedback on his knowledge and helpfulness. We are glad to hear that he provided you with useful tips and contacted the manufacturer for you. We would be happy to assist you again in the future. Thank you!

Sears Home Services on February 08, 2024

Jared P

February 08, 2024

My 6+ year-old oven needed some help after a heating element went out and the pre-heat function was not working after the main circuit board went out. Joseph, and his teammate, were able to make the updates and confirmed everything worked. They were both professional and easy to talk to. I appreciate their efforts and my working oven.

Source: Google

Customer service response - Thank you for taking the time to leave a review about your experience with Sears Appliance Repair. We are glad that our technicians were able to resolve the problems and provide you with a working oven. We appreciate your kind words about their professionalism and communication.

Sears Home Services on February 08, 2024

Robert

February 08, 2024

Joe was knowledgeable, communicative and efficient. Would definitely recommend him.

Source: Google

Customer service response - Thank you for taking the time to leave a review for Sears Appliance Repair. We appreciate your kind words and recommendation of Joe.

Sears Home Services on February 08, 2024

Average Rating: 4.3/5 (78 reviews)