115 S Moorland Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Geraldine G
Friendly, clear communication and efficient work!
Customer service response - Thank you for your positive feedback, Geraldine! We're pleased to hear you appreciated our friendly communication and efficient service.
Sears Home Services on November 07, 2024
Tunisch T
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 06, 2024
Adam F
John, the service repair person was polite, well trained, very helpful, and did excellent work. He was the best of the best. I would recommend his work to anyone.
Customer service response - Thank you for your kind words, Adam! We're thrilled to hear that John provided you with excellent service and appreciate your recommendation.
Sears Home Services on October 31, 2024
Patricia P
Our technician replaced our control plate quickly. He was very polite and kind.
Customer service response - Thank you for your positive feedback, Patricia! We're delighted to hear that our technician provided efficient and courteous service.
Sears Home Services on October 01, 2024
PATTI R
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 26, 2024
Diane H
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 21, 2024
Dan P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 18, 2024
LRMach7
Good & fast service!
Customer service response - Thank you for your positive feedback! We're delighted to hear you were satisfied with our quick and efficient service.
Sears Home Services on September 16, 2024
Lisa S
Rubin was friendly, explained things well and completed the job. I would definitely recommend him to others. That said, my appointment was scheduled yesterday. The time of my appointment kept getting changed to be later and later. After many, many arrival time updates, ultimately, my appointment was rescheduled by Sears for the following day (today). This was very frustrating as I took the afternoon off of work to be here yesterday and had a 1-5pm window. It was after 7pm when I received the message that nobody would be coming to the house and that I needed to take a second afternoon off of work to accommodate Sears. Very inconvenient and immensely frustrating. Rubin, was not the original technician scheduled yesterday and in no way would he have been responsible for constant change updates. Again, Rubin was wonderful. Very professional and knowledgeable.
Customer service response - Thank you for your feedback, Lisa. We're thrilled to hear Rubin provided excellent service, but we apologize for the inconvenience caused by the scheduling issues and appreciate your patience.
Sears Home Services on September 05, 2024
Lasonia M
Everything was great
Customer service response - Thank you for the 5-star rating, Lasonia! We're thrilled to hear everything was great with your experience.
Sears Home Services on September 03, 2024
