1645 N Spring St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (32 reviews)

Debra M

November 05, 2024

Michael was very courteous and informative. Answered all my questions.

Source: Google

Customer service response - Thank you for your review, Debra! We're glad to hear that Michael was courteous and informative during your service.

Sears Home Services on November 05, 2024

Connie M

September 30, 2024

Quick, available, efficient.

Source: Google

Customer service response - Thank you for your 5-star review, Connie! We're delighted to hear you found our service quick, available, and efficient.

Sears Home Services on September 30, 2024

Anthony C

September 05, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on September 05, 2024

Julie W

August 12, 2024

John has been doing our Sears appliances for years. Awesome technician. Awesome trainer. Always a pleasure.

Source: Google

Customer service response - Thank you for the glowing review and for trusting John with your Sears appliances over the years. It's always a pleasure to serve you!

Sears Home Services on August 12, 2024

Todd M

August 11, 2024

Quick repair and well done

Source: Google

Customer service response - Thank you for your positive feedback on our quick and efficient repair service. We're thrilled we could meet your expectations!

Sears Home Services on August 11, 2024

Anna C

June 27, 2024

Super friendly & knew his work! I followed his progress all day because I was #8 & each stop went by quickly. Same thing when he got here! All fixed!

Source: Google

Customer service response - Thank you for your wonderful review and for highlighting our efficiency and friendliness. We're thrilled to have met your expectations!

Sears Home Services on June 27, 2024

de V

July 15, 2024

I thought the Dishwasher was okay. However, the Door still does not stay closed. I ran a cycle, It worked for a while (about 30 min) - then the door opened during the cycle - causing the washer to stop mid cycle causing the Beeping alarm to go off. I'll need to make another repair appointment Getting very frustrated. Follow-up: John was excellent at explaining the problem(s). Although the problem was beyond repair, I feel comfortable with the advise John suggested. Thanks again John.

Source: Google

Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 26, 2024

Susan M

June 20, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on June 20, 2024

Julie W

June 04, 2024

We have almost always gotten John for the technician but Maksym did a great job.

Source: Google

Customer service response - Thank you for sharing your positive experience with Maksym. We're pleased to hear he met your expectations, just as John has in the past.

Sears Home Services on June 05, 2024

DR P

May 28, 2024

One of the best technicians I have ever had perform service!

Source: Google

Customer service response - Thank you for your kind words and for recognizing the quality of our technicians. We're thrilled to have provided you with such satisfactory service!

Sears Home Services on May 28, 2024

Average Rating: 4.3/5 (32 reviews)