Appointment Lookup
802-552-4364
1645 N Spring St Reviews
Read reviews from customers who used our services at 1645 N Spring St
Total reviews
86
Average Rating
4.5/5
Britt T,
Customer service response - Thank you for the amazing 5-star review, Britt! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786055443169
Scheduling was a bit slow and frustrating but the service technician was efficient and professional
Linda L,
Customer service response - Thank you for your feedback, Linda! We're glad to hear the service technician was efficient and professional, and we appreciate your patience with the scheduling process.
Sears Home Services on 1785354405348
Very efficient and professional. Whole experience was great. Nice to have my mini split AC back on.
Linda L,
Customer service response - Thank you for your feedback, Linda! We're glad to hear you had a great experience and that your mini split AC is back on.
Sears Home Services on 1784154676766
John was very helpful and knowledgeable.
Bret A,
Customer service response - Thank you for your feedback, Bret! We're glad to hear John was helpful and knowledgeable.
Sears Home Services on 1783807857302
Both men were very polite and got right on to tearing out the old gasket and putting in the new gasket. Nice suction on door again.
Dawn S,
Customer service response - Thank you for your feedback, Dawn! We're glad to hear our team was polite and efficiently replaced the gasket, restoring the door's suction.
Sears Home Services on 1782514016157
Gale N,
Customer service response - Thank you for the amazing 5-star review, Gale! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782144411758
Kelly B,
Customer service response - Thank you for the amazing 5-star review, Kelly! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781806758480
John was very personable, friendly and informative. He helped us understand what the problem was, why it occurred, how to prevent in the future and why he was doing what he was doing to fix it. Extremely helpful overall!
Cassi D,
Customer service response - Thank you for your feedback, Cassi! We're glad to hear John was personable, friendly, and informative, providing helpful insights and solutions.
Sears Home Services on 1781195493390
He knew immediately what was wrong, fixed it fast and was out. Nice guy, good job!
Deb H,
Customer service response - Thank you for your feedback, Deb! We're glad to hear the technician quickly identified and fixed the issue while providing a good job.
Sears Home Services on 1779136684888
Lynette T,
Customer service response - Thank you for the amazing 5-star review, Lynette! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778787910172
John was very friendly, very knowledgeable and efficient. He provided great service!
Michelle M,
Customer service response - Thank you for your feedback, Michelle! We're glad to hear John was friendly, knowledgeable, and efficient in providing great service.
Sears Home Services on 1778524732909
This tech was very pleasant efficient and you could tell he knew what he was doing
marcia W,
Customer service response - Thank you for your feedback, Marcia! We're glad to hear the technician was pleasant, efficient, and knowledgeable.
Sears Home Services on 1776791507176
Too many automated text and email messages
Jean P,
Customer service response - Thank you for your feedback, Jean! We appreciate your input and will consider it for improving our communication process.
Sears Home Services on 1776281023103
Brenda B,
Customer service response - Thank you for the amazing 5-star review, Brenda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775819480837
Tony was a total professional!!
Randy R,
Customer service response - Thank you for your feedback, Randy! We're glad to hear Tony was a total professional.
Sears Home Services on 1775408602800
Super friendly and explained everything he was doing on our a/c system.
Mike A,
Customer service response - Thank you for your positive feedback, Mike! We're glad to hear our technician was friendly and thorough in explaining the work on your A/C system.
Sears Home Services on 1775006496935
Tony was upfront about any costs not covered under the warranty. He answered some questions with easy to understand responses. Sears is lucky to have a quality employee such as Tony.
Roscoe D,
Customer service response - Thank you for your positive feedback! We're glad to hear that Tony provided clear information and excellent service.
Sears Home Services on 1775006496933
John has been great. He did everything to fix our appliance. He is pleasant, professional, and knowledgeable. Highly recommend him.
Shelly Y,
Customer service response - Thank you for your 5-star review, Shelly! We're glad to hear John was pleasant, professional, and knowledgeable in fixing your appliance.
Sears Home Services on 1773623052371
He was absolutely amazing, respectful, kind, understanding. He explained things. He knew what he was doing.
Cesica X,
Customer service response - Thank you for your 5-star review, Cesica! We're glad to hear our technician was amazing, respectful, and took the time to explain everything.
Sears Home Services on 1773622976011
Travis was polite, and down to business. He replaced both switches and encountered more problems. After a long trouble-shooting ordeal the trouble is in the burner hookup & wiring assembly which is no longer avalable from Jenn-Aire or any where else. So we are going to live with what we have untill it goes compleaty to shit,then replace the whole unit. Not Sears Appliances Repair fault, but I would appreciate my second $100 Ded. returned as this was an ongoing repair that was not diagnosised sooner not after 5 or 6 visits with out any possitive results. I realize you are not obligated to return my deposit just as I am not obligated to continue my subscription to Sears Appliance Repair. Thank You and looking forward to a continued relationship. J.R.Coffman
John C,
Customer service response - Thank you for your 5-star review, John! We're glad to hear Travis was polite and efficient in getting your cooktop back in working order.
Sears Home Services on 1772419666160
Deborah M,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1771459370199
Bobby A,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1769471218508
Dennis H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1769134372650
Brent F,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1767744668128
The communication from your AI to your Tech Guys was terrible! The tech guys were great!!
Tim F,
Customer service response - Thank you for your 5-star review, Tim! We're glad to hear our tech guys were great, and we appreciate your feedback on the communication process.
Sears Home Services on 1767587160632
